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My Verizon - Support Overview
Manage your account online with My Verizon. Pay your bill, check your usage, swap SIM cards, view your order status and much more.
Generated by AI. Verify if needed.
Article
Create Profile / Register for My Verizon - Website
Here's how to create a profile and register for My Verizon via a web browser.
Article
My Verizon Website - Manage Plan
Here's how to change your plan via the My Verizon website.
FAQs
Understand and change your mobile plan FAQs
Need more data? Want to switch to a new plan? Learn how to change your plan anytime online through My Verizon.
Article
My Verizon Website - View Device Info
Here's how to view info (e.g., model, SIM ID, IMEI, etc.) for a device on your account via the My Verizon website.
FAQs
Add a line to your mobile account FAQs
Learn about adding a new line of service to your account through My Verizon: find out how to add a new or previously owned device and how to switch a device from another carrier.
FAQs
Change your mobile number FAQs
Get step by step instructions on how to change your mobile phone number, for free. Manage your account in My Verizon app or website, troubleshoot any issues.
Browse other topics
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Profile
Account roles & assigning a mobile Account Manager FAQs
Learn how Account Owners can add users to your account, give permission to make changes to your account, what Account Managers can do and more.
Plans & Services
Add Safety Mode and/or Data Boost - My Business
My Verizon App
Add an International travel plan with the My Verizon app
Watch how easy it is to add an International Travel Plan to your Verizon account with the My Verizon app.
Plans & Services
Block and Unblock Services
Visit your My Verizon Services page in order to block and unblock services on your account.
Plans & Services
Block and unblock calls, texts, services on your mobile account FAQs
Learn about blocking and unblocking calls, websites and marketing service purchases through my Verizon.
Profile
Change billing address FAQs
Learn about changing your billing address online in My Verizon. Updating your billing address helps ensure you receive important account information.
Profile
Change the Password for a Verizon Website
Updating your My Verizon password helps secure your account and ensures continued, safe access to essential services like Verizon Family and Verizon Cloud.
Devices
Change your mobile number FAQs
Get step by step instructions on how to change your mobile phone number, for free. Manage your account in My Verizon app or website, troubleshoot any issues.
My Verizon App
Changing your plan has never been easier with My Verizon app
Watch how the My Verizon app makes changing your plan stress-free.
Profile
Content Filtering FAQs
Learn about our Content Filtering service that provides free age-appropriate filters that can be changed at any time.
Profile
Content Filters to Protect Kids
Mobile experience management tools, helping families use technology safely and responsibly.
Overview
Create Profile / Register for My Verizon via Website
Using the My Verizon website to register and create a profile unlocks easy access to manage your account, view bills, and take advantage of all Verizon's online features.
My Verizon App
Create Profile / Register for My Verizon via app
Using the My Verizon app to register and create a profile unlocks easy access to manage your account, view bills, and take advantage of all Verizon's online features.
Devices
Data Utilization FAQs
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon website and My Verizon app.
Devices
Didn't get my mobile device or accessory order FAQs
Find out what to do if your Verizon mobile device or accessory hasn't arrived.
Devices
Downloading your mobile text and data usage FAQs
Find out your Verizon usage for data, voice and messaging by line via your online Verizon bill.
Devices
Find Phones and Devices
Shop for phones and devices including the latest tablets and smartphones.
Devices
Finding your device ID
There are a few different ways to find your Device ID. Watch this video to see the best way to get that information.
My Verizon App
Get one Verizon ID in the My Verizon app
Learn how to set up your one Verizon ID that will allow you to access both your Home and Mobile account information in the My Verizon app.
My Verizon App
Get support quickly and easily with the My Verizon app
Chat with us fast, get answers even faster. Watch how quickly and easily the Service Chat Bot answers your questions on the My Verizon app.
Devices
How do device payments work?
The device payment program gives you the flexibility to always have the latest mobile device. Learn how it works, how to view your balance and pay off your device.
Devices
How to Trade in your device
The Device Trade-in Program lets you recycle devices to benefit our planet, or receive an account credit or gift card.
Devices
How to activate your device
Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Plans & Services
How to add Blocks to your account
Block calls, messages and services with just a few simple clicks. Block up to 5 numbers per eligible line on your account.
Devices
How to change your phone number
Watch this video to learn how to change your Verizon phone number or keep your current phone number if you are switching to Verizon.
Devices
How to trade in your mobile device FAQs
Get the trade in value for a device. Receive instant credit, account credit, gift cards or buyback deals and promos when you upgrade and recycle your old device.
Devices
How to upgrade your mobile device
With My Verizon, you can check your upgrade eligibility and get the latest and greatest devices on the market.
Overview
How to use My Verizon for prepaid
Step-by-step instructions for how to manage your prepaid account through the My Verizon website, like changing your plan and features and making a payment.
My Verizon App
How to use the My Verizon app for prepaid
Find steps for managing your prepaid account using the My Verizon app on your smartphone, including how to set up a Prepaid Family Account and manage devices.
Profile
Keeping your account safe from fraud FAQs
Learn how Verizon prevents fraud on your account. Set up secure passwords. File a claim to report unauthorized access. Get added protection with Digital Secure.
Profile
Manage communication preferences in My Verizon FAQs
Learn about setting up and managing alerts in your My Verizon account. Keep track of usage, billing, payments and account changes through text or email notifications.
Plans & Services
Managing mobile products & plan perks FAQs
Learn how to add and change features on your mobile devices with Verizon's Services & perks.
My Verizon App
My Verizon - Account User Status
View this info for definitions of the different Verizon account roles, explaining each user's permissions and responsibilities.
My Verizon App
My Verizon App - Manage Plan
Use the My Verizon app to change your service plan.
My Verizon App
My Verizon App - Manage Video Streaming Quality
Control your mobile device's video streaming quality through the My Verizon app to optimize your data consumption and balance viewing experience with data efficiency.
My Verizon App
My Verizon App - Wi-Fi Analyzer
Here's how to test and analyze your Wi-Fi signal for your 5G Home via augmented reality (AR).
My Verizon App
My Verizon App Simulator for Android
Get a step-by-step interactive tutorial of features and functions available in the My Verizon app. Learn how to manage your devices, 5G Home Wi-Fi or Smart Family from your phone. You can monitor your data, view your bill, and get on-demand support.
My Verizon App
My Verizon App Simulator for iOS
Get a step-by-step interactive tutorial of features and functions available in the My Verizon app. Learn how to manage your devices, 5G Home Wi-Fi or Smart Family from your phone. You can monitor your data, view your bill, and get on-demand support.
Profile
My Verizon Website - Add / Remove Passkey
Manage your passkeys through the My Verizon website to ensure the quickest sign-in experience on your trusted devices. Add a passkey for secure access or remove them to clean up unused credentials.
Plans & Services
My Verizon Website - Block Calls & Messages
Use the My Verizon website to temporarily block calls and messages, stopping unwanted communication from specific numbers.
My Verizon App
My Verizon Website - Cancel Apple Music Subscription
If you no longer want to use Apple Music®, you can easily cancel your subscription through the My Verizon website. This helps you manage your services and avoid unwanted charges.
Overview
My Verizon Website - Determine Safety Mode Status
Use the My Verizon website to verify whether Safety Mode is active on your line, giving you clarity on your data speeds and how they impact your online experience.
Profile
My Verizon Website - Manage Communication Preferences
Take charge of your email, text and push notifications via the My Verizon website. Easily adjust your preferences to receive updates and offers that matter most to you.
Overview
My Verizon Website - Manage Plan
Use the My Verizon website to change your service plan.
Plans & Services
My Verizon Website - Manage Service Blocks
Control your line by adding or removing service blocks for unwanted messages, purchases or other features via the My Verizon website.
My Verizon App
My Verizon Website - Manage TravelPass
If you’re planning a trip outside the United States, add or remove TravelPass via the My Verizon website to help you maintain connectivity and avoid unexpected costs while traveling.
Devices
My Verizon Website - Manage Video Streaming Quality
Control your mobile device's video streaming quality through the My Verizon website to optimize your data consumption and balance viewing experience with data efficiency.
Overview
My Verizon Website - Merge Verizon User ID
Merging your Verizon IDs via the My Verizon website creates a single point of access for your wireless and home services, making it more efficient to keep track of your accounts.
Overview
My Verizon Website - Move Prepaid Single Line to Family Account
Here's how to move a single prepaid line to a Prepaid Family Account via My Verizon.
Plans & Services
My Verizon Website - Remove a Block for Call & Messaging
If you've blocked a call or message and now wish to unblock it, the My Verizon website provides a simple way to manage and remove those restrictions.
Overview
My Verizon Website - Reset Voicemail Password
Easily reset your Voicemail password via the My Verizon website to maintain control over your messages and keep your mailbox protected.
Overview
My Verizon Website - Sign In
Signing in to the My Verizon website lets you access a central hub to manage your experience, monitor your account details, connect to support and make the most of your Verizon services.
Plans & Services
My Verizon Website - Suspend / Reconnect Device
If you need to temporarily pause service because your device has been lost or you're traveling, use the My Verizon website to suspend the line or reactivate it when you're ready.
Transfer your service
My Verizon Website - Transfer Your Service
Use the My Verizon website to submit a Transfer Your Service request, enabling you to move lines and billing responsibility from one account to another.
Plans & Services
My Verizon Website - Turn Safety Mode On / Off
The My Verizon website provides a simple way to activate or deactivate Safety Mode, giving you control over your data experience when you've reached your limit.
Profile
My Verizon Website - Update Account Managers
Use the My Verizon website to add or remove Account Managers, helping you control who can make changes and access information on your account.
Devices
My Verizon Website - Update Connected Device Emergency Address (E911)
Ensure emergency responders have the correct location for your watch, tablet, etc. by updating your emergency address through the My Verizon website.
Devices
My Verizon Website - View Device Info
The My Verizon website displays device info such as the mobile number, SIM number, and device ID (IMEI). This can be helpful when activating a device or reporting it lost or stolen.
Devices
My Verizon Website - Enable / Disable SIM Protection and Number Lock
Here's how to prevent unauthorized device changes or transfers to another carrier via the My Verizon website.
My Verizon App
My Verizon app (Prepaid) - Data Hub
Here's how to view and manage your data usage via the My Verizon app (prepaid).
My Verizon App
My Verizon app - Activate a New Line Using a Previously Owned Device
Adding a new line doesn't always require a new purchase. The My Verizon app allows you to activate service using a device you already own, rather than waiting for one to be shipped to you.
My Verizon App
My Verizon app - Add a Data Boost
If your Verizon plan includes a limited amount of data, you can purchase a Data Boost via the My Verizon app to temporarily increase the amount of shared data available to your account.
My Verizon App
My Verizon app - Add a Mobile Hotspot Data Boost
Here's how to purchase a Mobile Hotspot Data Boost via the My Verizon app to temporarily give a line more high-speed hotspot data.
My Verizon App
My Verizon app - Add a New Line of Service
Here's how to add a new line of service to your account via the My Verizon app.
My Verizon App
My Verizon app - Block Calls & Messages
Use the My Verizon app to temporarily block calls and messages, stopping unwanted communication from specific numbers.
My Verizon App
My Verizon app - Cancel Apple Music Subscription
If you no longer want to use Apple Music®, you can easily cancel your subscription through the My Verizon app. This helps you manage your services and avoid unwanted charges.
My Verizon App
My Verizon app - Change Mobile Number
Change your mobile number directly in the My Verizon app. This is the simplest way to get a new one, whether you’ve moved to a new area code or just want a change.
My Verizon App
My Verizon app - Chat with Tech Coach
Here's how to chat with a Tech Coach rep via the My Verizon app.
My Verizon App
My Verizon app - Check for Updates
Checking for a My Verizon app update on your Apple® or Android™ device ensures you have the newest version, which often includes feature enhancements and bug fixes.
My Verizon App
My Verizon app - Complete Device Payment Plan Payoff
Here's how to pay the entire remaining balance for a device payment agreement via the My Verizon app.
My Verizon App
My Verizon app - Determine Safety Mode Status
Use the My Verizon app to verify whether Safety Mode is active on your line, giving you clarity on your data speeds and how they impact your online experience.
My Verizon App
My Verizon app - Download and Install
Follow these simple instructions to download and install the My Verizon app on your Android™ or Apple® device.
Devices
My Verizon app - Enable / Disable SIM Protection and Number Lock
Here's how to prevent unauthorized device changes or transfers to another carrier via the My Verizon app.
My Verizon App
My Verizon app - Manage Account Settings
Managing your profile in the My Verizon app helps keep your contact information (e.g., contact number, email, address, etc.) current for important updates and account access.
My Verizon App
My Verizon app - Manage Communication Preferences
Take charge of your email, text and push notifications via the My Verizon app. Easily adjust your preferences to receive updates and offers that matter most to you.
My Verizon App
My Verizon app - Manage Device Options
Manage service blocks, content transfer and other device settings directly through the My Verizon app to customize your experience and control your devices.
My Verizon App
My Verizon app - Manage Privacy Settings
Adjust Verizon Custom Experience settings through the My Verizon app to help Verizon provide more personalized content and services.
My Verizon App
My Verizon app - Manage Security Settings
Ensure your account remains secure and accessible by managing your security question and account PIN directly within the My Verizon app.
My Verizon App
My Verizon app - Manage Service Blocks
Control your line by adding or removing service blocks for unwanted messages, purchases or other features via the My Verizon app.
Overview
My Verizon app - Merge Verizon User ID
Merging your Verizon IDs via the My Verizon app creates a single point of access for your wireless and home services, making it more efficient to keep track of your accounts.
My Verizon App
My Verizon app - Pay Bill / Manage Bill Settings
Use the My Verizon app to handle your payments and payment methods (e.g., Auto pay, Paper-free billing, etc.), ensuring your account is always up to date and your services remain active.
My Verizon App
My Verizon app - Phone to Phone Content Transfer
Use the My Verizon app to safely and securely copy your contacts, photos, videos and more directly from your old phone to your new one, via Wi-Fi or the Verizon wireless network.
My Verizon App
My Verizon app - Purchase a PopData Session
Here's how to purchase short-term unlimited data via the My Verizon app.
My Verizon App
My Verizon app - Request Account Manager Access
Here's how to request Account Manager access on the My Verizon app.
My Verizon App
My Verizon app - Set up Verizon Prepaid Service with an eSIM
Here's how to connect your smartphone to the Prepaid network with an eSIM.
My Verizon App
My Verizon app - Sign In / Out
Follow these simple instructions to sign in to or out of the My Verizon app on your mobile device.
My Verizon App
My Verizon app - Turn Safety Mode On / Off
The My Verizon app provides a simple way to activate or deactivate Safety Mode, giving you control over your data experience when you've reached your limit.
My Verizon App
My Verizon app - Turn Touch or Face ID On / Off
Here's how to enable to disable the use of fingerprint or facial recognition to sign in to the My Verizon app.
My Verizon App
My Verizon app - Update Account Managers
Use the My Verizon app to add or remove Account Managers, helping you control who can make changes and access information on your account.
My Verizon App
My Verizon app - Update Language to Spanish
Here's how to update the language for the My Verizon app to Spanish on your Android™ or Apple® device.
My Verizon App
My Verizon app - Upgrade Device
Easily explore options to upgrade your device and submit an order for an existing line using the My Verizon app.
My Verizon App
My Verizon app - View Data Usage
View past or current data usage and generate data consumption reports for your records using the My Verizon app.
My Verizon App
My Verizon app - View Device Payment Status
The My Verizon app provides a clear overview of your current device payment plan, including the remaining amount and your monthly installment details.
My Verizon App
My Verizon app - View Order Status
Keep track of your recent orders directly in the My Verizon app. You can view the current status of your order, see the estimated delivery date and get a tracking number all in one convenient place.
My Verizon App
My Verizon app - View Your Bill
Easily view and download your current and past billing statements using the My Verizon app.
My Verizon App
My Verizon app for Prepaid - Create Profile / Register
Using the My Verizon app to register and create a profile unlocks easy access to manage your prepaid account, view bills, and take advantage of all Verizon's online features.
My Verizon App
My Verizon app for Prepaid - Manage Account Settings
Managing the profile for your prepaid account in the My Verizon app helps keep your contact information (e.g., contact number, email, address, etc.) current for important updates and account access.
My Verizon App
My Verizon app for Prepaid - Manage Add-Ons
Use the My Verizon app to easily add or remove services for your prepaid account, giving you control over the features that matter most to you.
My Verizon App
My Verizon app for Prepaid - Manage International Calling Plan
Stay connected while traveling internationally. Use the My Verizon app to add or adjust international plans and check usage for your prepaid account.
My Verizon App
My Verizon app for Prepaid - Manage Payments
Here's how to access payment options via the prepaid My Verizon app.
My Verizon App
My Verizon app for Prepaid - Manage Plan
Use the My Verizon app to change your prepaid service plan.
My Verizon App
My Verizon app for Prepaid - Manage Security Settings
Ensure your prepaid account remains secure and accessible by managing your security question and account PIN directly within the My Verizon app.
My Verizon App
My Verizon app for Prepaid - Reconnect Service
If you have temporarily paused service for your prepaid account, use the My Verizon app to reactivate it when you're ready.
My Verizon App
My Verizon app for Prepaid - Send Funds
Here's how to send funds to other lines on your account via the prepaid My Verizon app.
My Verizon App
My Verizon app for Prepaid - Suspend Device
If you need to temporarily pause service for your prepaid account because your device has been lost or you're traveling, use the My Verizon app to suspend the line.
My Verizon App
My Verizon app for Prepaid - Upgrade Device
Easily explore options to upgrade your device and submit an order for an existing prepaid line using the My Verizon app.
My Verizon App
My Verizon app for Prepaid - View Documents, Receipts and Agreements
Here's how to view order status, receipts and other documents from the prepaid My Verizon app.
My Verizon App
My Verizon app for Prepaid - View Order Status
Here's how to view or check delivery status of past and present orders via the prepaid My Verizon app.
Devices
Purchase Accessories
Shop for cell phone accessories and more, from cases and chargers to headphones and wearable tech.
Devices
Reconnect service on a mobile line FAQs
Find out how to reconnect your devices after a service suspension.
Profile
Reset the Password for a Verizon Website
If you’ve forgotten your My Verizon password, resetting it will quickly get you back into your account and all your Verizon services.
Devices
Shipping options for your online purchases FAQs
Learn about options to get your online wireless orders shipped to you from Verizon, including timing, free 2-day shipping and more.
Devices
Simplicity Plus and Simplicity Pro add-on FAQs
Verizon's Simplicity Plus and Pro add-on packages offer device inclusions and annual upgrades. You pay just a single monthly fee.
Plans & Services
Suspend mobile phone service for a lost or stolen phone FAQs
Learn how to temporarily suspend your Verizon wireless service, when your phone is lost or stolen, or for other reasons.
Devices
Swap mobile phone with someone on your account FAQs
Learn how to swap phones between mobile numbers on the same Verizon standard monthly account. Get instructions on how to order a new SIM card.
Plans & Services
Switch to Verizon Wireless
Learn how you can switch to America's most reliable wireless network and still keep your number.
Transfer your service
Transfer mobile numbers between Verizon accounts FAQs
Learn how to transfer mobile lines between Verizon accounts, what the requirements are, and how your billing, features and discounts might be affected.
Plans & Services
Understand and change your mobile plan FAQs
Need more data? Want to switch to a new plan? Learn how to change your plan anytime online through My Verizon.
Devices
Upgrade your Verizon mobile device FAQs
Learn how to check your upgrade eligibility, how to upgrade, transfer eligibility between devices and more.
My Verizon App
Upgrade your phone quickly with My Verizon app
Watch how easy it is to upgrade your phone on the My Verizon app. You're just a few clicks away from a hot new device.
Overview
Using the My Verizon app & website for your mobile account FAQs
Learn to set up and manage your account online using My Verizon. You can pay bills, check usage, change addresses, select features and upgrade your device.
Profile
Verizon mobile Account PIN FAQs
Your 4-digit account PIN verifies your identity when you contact Verizon by phone or chat. Learn how to keep your account and personal information secure.
Devices
Verizon mobile data usage FAQs
Check your current cellular data usage and get an 18 month data usage history. Set usage limits and get text alerts when you near your monthly allowance.
My Verizon App
Video: Add an International travel plan with the My Verizon app(length: 0:15)
Watch how easy it is to add an International Travel Plan to your Verizon account with the My Verizon app. Go international mode before airplane mode.
Length: 0:15
My Verizon App
Video: App 101 - How to add an international plan to your account(length: 1:40)
Watch this video to learn how to add an international plan to your account using the My Verizon app.
Length: 1:40
My Verizon App
Video: App 101 - How to set up a promise to pay your bill(length: 1:09)
If you can't pay your bill on time, watch this video to learn how to set up a promise to pay in the My Verizon app.
Length: 1:09
My Verizon App
Video: Changing Your Plan Has Never Been Easier Than with the My Verizon App(length: 0:15)
Watch how the My Verizon app makes changing your plan stress-free. Now you can change your plan while changing your color.
Length: 0:15
My Verizon App
Video: Changing your plan has never been easier with My Verizon app(length: 0:15)
Watch how the My Verizon app makes changing your plan stress-free. Now you can change your plan while changing your color.
Length: 0:15
My Verizon App
Video: Get Support Quickly and Easily with the My Verizon App(length: 0:15)
Chat with us fast, get answers even faster. Watch how quickly and easily the “Service Chat Bot” answers your questions on the My Verizon app.
Length: 0:15
My Verizon App
Video: Get one Verizon ID in the My Verizon app(length: 1:11)
Learn how to set up your one Verizon ID that will allow you to access both your Home and Mobile account information in the My Verizon app.
Length: 1:11
Plans & Services
Video: Get the MORE Everything Plan- Current Customers(length: 2:25)
If you're already a Verizon customer, but are not on the MORE Everything plan, watch this video to learn what you can get with this flexible plan.
Length: 2:25
My Verizon App
Video: Get to know the My Verizon app(length: 1:06)
Manage your account and plan from the palm of your hand. Dive deeper into your data, view your bill, get on-demand support, change your plan or upgrade a device.
Length: 1:06
Devices
Video: Getting Started with Your New Smartphone (length: 2:00)
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00
Plans & Services
Video: How do I check usage analysis reports(length: 1:47)
Watch this video to learn how to access Usage Analysis Reports to track and manage your minutes in My Verizon.
Length: 1:47
Devices
Video: How do device payments work?(length: 1:29)
The device payment program gives you the flexibility to always have the latest mobile device. Learn how it works, how to view your balance and pay off your device.
Length: 1:29
Plans & Services
Video: How to Block Calls & Messages(length: 1:43)
Watch this video to see how to block unwanted calls and messages. Block up to 5 phone numbers for each line on your account with no charge with My Verizon.
Length: 1:43
Profile
Video: How to Change Billing or Service Address(length: 1:31)
If you move, you can change your billing or service address in a snap with My Verizon. Watch this video to see how.
Length: 1:31
Plans & Services
Video: How to Change Your Calling Plan(length: 1:35)
Watch this video to see how easy it is to change your calling plan with My Verizon.
Length: 1:35
Overview^Plans & Services
Video: How to Earn Points with Verizon Smart Rewards(length: 1:50)
Earning points is easy with Verizon Smart Rewards. You can earn points every month for doing things you already do, like signing in to My Verizon. Watch this video to see all the ways you can earn points to get the things you want now.
Length: 1:50
Bill
Video: How to Pay Your Bill with the My Verizon Mobile App(length: 1:25)
Follow the steps in this video to see how easy it is to pay your Bill on-the-go with the My Verizon Mobile App.
Length: 1:25
Plans & Services
Video: How to Set Content Filters(length: 1:27)
Watch this video to see how easy it is to set up and manage the type of content that your kids can access on their phones with Content Filters.
Length: 1:27
Plans & Services
Video: How to Set Service Blocks(length: 1:26)
Watch this video to learn how to block services such as messaging and purchases with Service Blocks.
Length: 1:26
Plans & Services
Video: How to Suspend or Reconnect Service(length: 1:56)
If your Verizon Mobile phone has been lost or stolen, see how simple it is to temporarily suspend and then reconnect your service in this video.
Length: 1:56
Devices
Video: How to Swap Phones on Your Account (length: 1:54)
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
Devices
Video: How to Trade in Your Device(length: 2:00)
The Device Trade-in Program lets you recycle devices to benefit our planet, or receive an account credit or gift card.
Length: 2:00
Devices
Video: How to activate your device(length: 2:57)
Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Length: 2:57
Plans & Services
Video: How to add Blocks to your account(length: 2:01)
Block calls, messages and services with just a few simple clicks. Block up to 5 numbers per eligible line on your account.
Length: 2:01
Plans & Services
Video: How to change Features(length: 1:24)
Watch this video and follow the simple steps to change the features on your account with My Verizon.
Length: 1:24
Devices
Video: How to change your phone number(length: 2:44)
Watch this video to learn how to change your Verizon phone number or keep your current phone number if you are switching to Verizon.
Length: 2:44
Transfer your service
Video: How to transfer line ownership - My Verizon app(length: 2:40)
This video shows you how to use the Verizon app to transfer ownership of a line in a different account and change billing responsibility from one Verizon customer to another.
Length: 2:40
Transfer your service
Video: How to transfer line ownership(length: 3:00)
This video shows you how to transfer or take ownership of a line in a different Verizon account and change billing responsibility from one Verizon customer to another.
Length: 3:00
Devices
Video: How to upgrade your mobile device(length: 3:37)
With My Verizon, you can check your upgrade eligibility and get the latest and greatest devices on the market. This video will show you how.
Length: 3:37
My Verizon App
Video: Introducing My Verizon App (Prepaid)(length: 0:55)
Watch this video to learn how easy it is to manage your Prepaid account, data and payments with the My Verizon App (Prepaid).
Length: 0:55
Overview^Plans & Services
Video: Introducing Verizon Smart Rewards(length: 1:57)
Sign up for Verizon Smart Rewards and get great deals every day with big savings on brand name merchandise. Watch this video to learn more.
Length: 1:57
Devices
Video: Learn How Data is Being Used on Your Account(length: 1:10)
The data utilization tool in My Verizon provides you with an easy to read estimate of your data usage and how it's broken out. Watch this video to learn more.
Length: 1:10
Plans & Services^Devices^Profile^Bill
Video: My Verizon Mobile App - Android(length: 1:23)
When you need to manage your wireless account and service, now, My Verizon is the Answer. Watch this video to see how the My Verizon Mobile App puts your family's wireless account and service in your hands.
Length: 1:23
Overview
Video: My Verizon is the Answer(length: 1:37)
Watch this video to learn how to be smart with your time by managing your wireless account and service with My Verizon.
Length: 1:37
Bill
Video: Print Your Past Bills with My Verizon(length: 0:30)
My Verizon is the answer to conveniently find and print your past Verizon Wireless bills.
View your bills from the last 18 months ' 24 hours a day, seven days a week. Watch this video to see how easy it is.
Length: 0:30
Devices
Video: Return a device or accessory(length: 2:00)
Watch this video to see how to return or exchange a device or accessory you purchased from Verizon wireless.
Length: 2:00
Overview
Video: Sign in with your Verizon device(length: 0:36)
Learn the fastest way to access your My Verizon Account. When you sign in using your Verizon device, it's secure, simple and seamless.
Length: 0:36
Devices
Video: The My Verizon Data Widget for Android(length: 0:55)
The My Verizon Data Widget allows you to quickly view your data usage without having to open the app. Watch this video for a quick setup overview.
Length: 0:55
Devices
Video: The My Verizon Data Widget for iOS(length: 1:10)
The My Verizon Data Widget allows you to quickly view your data usage without having to open the app. Watch this video for a quick setup overview.
Length: 1:10
Messaging & Media
Video: Tips For Understanding and Using Verizon Cloud(length: 2:38)
With Verizon Cloud, you can sync and securely save your important photos, videos, contacts, music, call logs and even text messages. Watch this video to learn useful tips on syncing and content management.
Length: 2:38
Overview
Video: Tips for Keeping Your Account Secure(length: 1:58)
Verizon has the latest security technology, but there are simple steps you can take to help keep your information safe. Watch this video for some great tips.
Length: 1:58
Profile
Video: Understanding Account Roles & how to assign them(length: 3:04)
Watch this video to get an overview of the different account roles within My Verizon. Learn how to assign an Account Manager to help manage your account.
Length: 3:04
Bill
Video: Understanding the Classic Online Bill(length: 3:57)
Watch this video for an overview of our Classic bill. Look for our new online bill - coming soon.
Length: 3:57
My Verizon App
Video: Upgrade your phone quickly with My Verizon app(length: 0:15)
Watch how easy it is to upgrade your phone on the My Verizon app. You're just a few clicks away from a hot new device.
Length: 0:15
Transfer your service
Video: Use the Content Transfer App to Move Content Between Devices(length: 2:58)
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Overview^Plans & Services
Video: Verizon Smart Rewards -- Auctions(length: 2:09)
With Verizon Smart Rewards live Auctions, your points can win you things like electronics, or gift cards to brand name retailers and restaurants.
Length: 2:09
Overview^Plans & Services
Video: Verizon Smart Rewards -- Sweepstakes(length: 2:26)
With Verizon Smart Rewards, you earn points fast. Use them on Sweepstakesand enter for a chance to win great prizes. Watch the video to see how.
Length: 2:26
Overview
Video: What are Counterfeit Offers and Phishing(length: 2:24)
Watch this video to get tips on how to protect yourself from falling victim to a potential scam intended to obtain your personal information.
Length: 2:24
Devices
Video: What is Troubleshooting Assistant?(length: 1:03)
Watch this video to learn how to find solutions to issues with your device using Troubleshooting Assistant from Verizon Wireless.
Length: 1:03
Devices
Video: What is a Device Simulator?(length: 1:02)
Whether you just bought a new phone or are trying to figure out which tablet is right for you, Device Simulators are a helpful tool for learning about the latest and greatest products from Verizon Wireless. Watch this video to get an overview of this great tool!
Length: 1:02
Devices^Profile
Video: What is the *611 On-Screen App(length: 2:32)
No more listening to menus or navigating through prompts in our automated phone system to obtain the information you want or to make changes to your account. With the *611 On-Screen App, Android Smartphone users have a powerful way to view account information, make changes to your account, and find answers to common account questions. Watch this video to see how it works.
Length: 2:32
My Verizon App
Video: What is the My InfoZone™ Widget(length: 1:32)
Need answers fast? My InfoZone™ widget gets you quick access to helpful info. Watch this video to get a quick overview of the widget.
Length: 1:32
Plans & Services
Video: Wireless Account Analysis(length: 2:27)
Watch this video to get an overview of the Wireless Account Analysis tool and see how easy it is to analyze your wireless account.
Length: 2:27