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My Verizon app (Prepaid) - Payments

2026-10-22 14:56:38.115

My Verizon app (Prepaid) - Payments

Here's how to access payment options via the My Verizon app (prepaid).
  • App is available to registered and new users on the new and grandfathered $40, $50, $60, $70, $75 and $80 Smartphone plans.
  • Ensure your app is up to date as the following steps apply to the most recent version.
    If you're not able to access the My Verizon app, you can also visit the My Verizon website to manage your account.

Balance

  1. From the Home screen tap the
    My Verizon app
     or navigate:
    Apps
    My Verizon
    .
  2. Tap the
    Menu icon
     Menu icon (upper-left) then tap
    Payment
    .
  3. If prompted, to set up Auto Pay select an option then tap
    Next
    :
  4. From the 'Balance' tab, view the balance.

Add Funds

  1. From the Home screen tap the
    My Verizon app
     or navigate:
    Apps
    My Verizon
    .
  2. Tap the
    Menu icon
     Menu icon (upper-left) then tap
    Payment
    .
  3. If prompted, to set up Auto Pay select an option then tap
    Next
    :
  4. From the 'Balance' tab, tap
    Add funds
    .
    If you're on a Prepaid Family Account you can also send funds to another line on your account.
  5. Use one of the following method to add funds:
    • Saved account:
      1. Tap the saved account to select.
        Selected when a black dot is present.
      2. Tap
        Next
        .
      3. Enter the appropriate amount then tap
        Next
        .
      4. Review the payments and taxes info then tap
        Confirm
        .
    • Use a new credit or debit card:
      1. Tap
        A new credit or debit card
         to select.
        Selected when a black dot is present.
      2. Tap
        Next
        .
      3. Enter the appropriate info (i.e., card number, CVC code, billing address) then tap
        Confirm
        .
        If desired, click "Save this card to my account" to select this method in the future.
    • A refill card:
      1. Tap
        A refill card
         to select.
        Up to 4 refill cards can be saved.
      2. Tap
        Next
        .
      3. Enter the PIN number then tap
        Next
        .
        If an invalid PIN is entered more than 3 times, you'll temporarily be unable to add refill cards.

Payment History

  1. From the Home screen tap the
    My Verizon app
     or navigate:
    Apps
    My Verizon
    .
  2. Tap the
    Menu icon
     Menu icon (upper-left) then tap
    Payment
    .
  3. If prompted, to set up Auto Pay select an option then tap
    Next
    :
  4. From the 'History' tab, review the following payment history:
    • Payments
      If preferred, tap
      Email history
       to send the info to an email account.
    • Balance

Payment Methods

  1. From the Home screen tap the
    My Verizon app
     or navigate:
    Apps
    My Verizon
    .
  2. Tap the
    Menu icon
     Menu icon (upper-left) then tap
    Payment
    .
  3. If prompted, to set up Auto Pay select an option then tap
    Next
    :
  4. From the 'Payments Methods' tab, tap the appropriate method:
    • Manage payment method
      1. To edit or delete the saved card, tap the
        Card image
        .
      2. Enter the appropriate info then tap Update or tap Remove Card.
    • Manage Auto Pay
      1. To continue, tap
        I agree to the Terms and Conditions
         then tap
        Next
        .
        If Auto Pay is already set up, options to Turn Off or Edit Payment are displayed.
      2. Enter the following info:
        • Card info
        • Billing info
      3. To continue, tap
        Confirm
        .
        Auto Pay runs monthly on your plan renewal date.