My Verizon app - Pay Bill / Manage Bill Settings
Here's how to make a payment and manage payment methods (Autopay and paper-free billing) via the My Verizon app.
- Ensure your app is up to date as the following steps apply to the most recent version.If you're not able to access the My Verizon app, you can also visit the My Verizon website to manage your account.
- Available settings vary based on user type (e.g., Account Owner, Account Manager or Account Member).
Make a One-Time Payment
- Open theMy Verizon app
.
- Tap theAccount tab(at the bottom).If prompted, enter your password, fingerprint or Face ID.
- TapBills.
- TapPayment Options.Not available if the bill has already been paid in full.
- Select a payment method then tapContinue.Selected when dot appears.
- If preferred, change the payment amount.Payment amount defaults to the full account balance.
- TapPayment amount.
- Enter a new amount.
- If preferred, change the payment date.Payment date defaults to today's date.
- TapToday.
- Select a date from the calendar.
- TapOK.
- TapContinue.
- If prompted, review split payment option message then tapNo, Thanksto continue orSplit paymentto set the second payment amount to select payment method, amount and date of second payment.
- TapFinish.
For additional info check out these My Verizon app FAQs.
Make a Promise to Pay
A promise to pay is only necessary if you are unable to pay your bill in full before your bill is due. For payments before the due date, make a one-time payment.
- Open theMy Verizon app
.
- Tap theAccount tab(at the bottom).If prompted, enter your password, fingerprint or Face ID.
- TapBills.
- TapPayment options.Not available if the bill has already been paid in full.
- SelectPromise to Paythen tapContinue.Selected when dot appears.If eligible, select (check)Make a split paymentto schedule two payments for the Promise to Pay.
- If preferred, change the payment amount.Payment amount defaults to the full account balance.
- TapPayment amount.
- Enter a new amount.
- If preferred, change the payment date.Payment date defaults to today's date.
- TapToday.
- Select a date from the calendar.
- TapOK.
- TapContinue.
- If prompted, review split payment option message then tapEdit promiseto pay the full balance orSplit paymentto set the second payment amount to select payment method, amount and date of second payment.
- Review your payment details and tapFinish.
For additional info check out these My Verizon app FAQs.
Manage Payment Methods
- Open theMy Verizon app
.
- Tap theAccount tab(at the bottom).If prompted, enter your password, fingerprint or Face ID.
- TapEdit profile & settings(at the top).
- Scroll to the 'Payment' section then tapManage payment methods.
- Select one of the following actions:
- Edit an existing payment method:
- TapEditto the right of the desired method.
- Do one of the following:
- EditChange the applicable info then tapSave(at the bottom).
- RemoveTapRemove.
- Add a payment method:
- TapAdd new payment method.
- Tap one of the following options:
- Checking account
- Enter the following:
- Routing number
- Account number
- Payment nicknameUp to 20 letters and numbers.
- TapSave.
- Credit or debit card
- Enter the following:
- Card number
- Expiration dateUse the drop-down menus to select the card's expiration date.
- CVC
- Card ZIP Code
- Payment nicknameUp to 20 letters and numbers.
- TapSave.
For additional info check out these My Verizon app FAQs.
Manage Auto Pay
- Open theMy Verizon app
.
- Tap theAccount tab(at the bottom).If prompted, enter your password, fingerprint or Face ID.
- TapEdit profile & settings(at the top).
- Scroll to the 'Payment' section then do one of the following:
- To set up Auto Pay:
- TapEnroll in Auto Pay.
- Select the desired payment method then tapContinue.If necessary, tapAdd new payment methodand enter the appropriate details.
- Select the desired payment date then tapContinue.
- Review the Terms and Conditions then tapAccept and Enroll.
- To pause or turn off Auto Pay:
- TapManage Auto Pay.
- TapPause or turn off Auto Pay.
- Tap one of the following:
- Pause
- Turn off
For additional info check out these My Verizon app FAQs.
Manage Paper-free Billing
- Open theMy Verizon app
.
- Tap theAccount tab(at the bottom).If prompted, enter your password, fingerprint or Face ID.
- TapEdit profile & settings(at the top).
- Scroll to the 'Payment' section then tapPaper-free billing.
- Do one of the following:
- SelectTurn off paper-free billingthen tapTurn off.
- SelectTurn on paper-free billingthen Review the Terms and Conditions and tapAccept and Enroll.
For additional info check out these My Verizon app FAQs.