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My Verizon app (Prepaid) - Manage Account Settings

2026-10-22 14:57:22.347

My Verizon app (Prepaid) - Manage Account Settings

Here's how to update your profile info (e.g., greeting name, email, address, etc.) via the My Verizon app (prepaid).
  • Ensure your app is up to date as the following steps apply to the most recent version.
    If you're not able to access the My Verizon app, you can also visit the My Verizon website to manage your account.
  • App is available to registered and new users on the new and grandfathered $40, $50, $60, $70, $75 and $80 smartphone plans.
  1. From the Home screen tap the
    My Verizon app
     or navigate:
    Apps
    My Verizon
    .
  2. Tap the
    Menu icon
     Menu icon (upper-left) then tap
    Account
    .
  3. If prompted, enter your My Verizon password then tap
    Sign in
    .
    If you forgot the account password tap
    Forgot
    .
  4. Tap
    Account Settings
    .
  5. Tap
    Manage Profile
    .
  6. Enter the appropriate info then tap
    Update
    :
    Changes to these items may take up to 15 minutes to appear on your account.
    • Greeting name
    • Email
    • Alternate Contact Number
    • Address