Session status messages
Session Status
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Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

My Verizon app - Check for Updates

Here's how to determine if your My Verizon app has an updated version available to download.

Android™

To disable update notifications, refer to App Update Notifications - Play Store.

To avoid data charges when updating apps, update over a Wi-Fi connection.

If 'Error 505' is received, the app being downloaded isn't optimized to the device. Contact the app developer.

For further assistance, refer to the Google Play Help Center.

From the Play Store Home screen, tap your Google profile icon (upper-right).

Tap

Manage apps & device

Tap the

Manage tab

Tap

My Verizon

Tap

Update

If presented, review App Permissions then tap

to proceed with app update.

An Apple ID® must be created to use the App Store.

For assistance with retrieving or changing Apple ID passwords, refer to Apple article: # HT5787 - If you forgot your Apple ID password.

From the Home screen, tap

App Store

If prompted, tap

Use Existing Apple ID

Enter the Apple ID and password then tap

The Apple ID is the email address associated with the account.

Tap

Updates

(located in the lower-right).

If an app update is available, a number may be present.

If an update is available, tap

Update All

If prompted, enter the Apple ID and password then tap

The Apple ID is the email address associated with the account.