My Verizon app - Manage Notifications
Here's how to manage notifications via My Verizon app.
- You can choose to receive text or push notifications for Billing, Payment and Usage via the My Verizon app. Email preferences and other notifications (e.g., bill ready, promotions, etc.) can be managed via the My Verizon website.
- Ensure your app is up to date as the following steps apply to the most recent version.If you're not able to access the My Verizon app, you can also visit the My Verizon website to manage your account.
- Changes to these items may take up to 15 minutes to appear on your account.
- Available settings vary based on user type (e.g., Account Owner, Account Manager, Account Member).
- Open theMy Verizon app
.
- Tap theAccount tab(at the bottom).If prompted, enter your password, fingerprint or Face ID.
- TapEdit profile & settings(at the top).
- From the 'Preferences' section, tapManage notifications.
- TapSelectbeneath the mobile number you want to update.
- Tap any of the following switches to turn on
or off
then select a notification option:
Switch must be on in order to set preferences.Selected when black dot appears.- Billing
- Push notification
- Text message
- Payments
- Push notification
- Text Message
- Usage
- Push notification
- Text message
- TapSave preferences(at the bottom; may require scrolling down).
- When push notifications or text messages are enabled, ensure:
- App notifications are turned on from the Android smartphone or Apple iPhone for the My Verizon app.All categories (e.g., Default, Alerts, Support, etc.) should be on in order to receive app notifications.
- Do Not Disturb is turned offRefer to Apple iPhone - Turn Do Not Disturb On / Off or the individual Android smartphone manual for assistance.
- For additional info check out these My Verizon app FAQs.