My Verizon App - Manage Plan
Here's how to change your plan via the My Verizon app.
- Ensure your app is up to date as the following steps apply to the most recent version.If you're not able to access the My Verizon app, you can also visit the My Verizon website to manage your account.
- Changes may take up to 15 minutes to appear on your account.
- This process is only available to Account Owners or Account Managers.
- Plans can also be managed anytime via the My Verizon website.
- Open theMy Verizon app
.
- Tap theAccount tab(at the bottom).If prompted, enter your password, fingerprint or Face ID.
- TapPlansthen selectChange plan.
- From the 'Choose a plan type' screen, tap one of the following options:Options may vary based on current plan and number of lines.
- Everyone picks their own plan.
- From the 'My lines' screen, tapPick a planunder the number you want to manage.If available, clickSee whyto review a recommended option further then do any of the following:
- If a change is recommended:
- ClickPick planto continue with the recommendation.
- Click theClose icon
to return to the plan selection page.
- If you're already on the ideal plan:
- ClickKeep this planto stay on your current plan.
- ClickChange planto return to the plan selection page.
- TapSelect Planunder the desired plan.
- Tap one of the following:
- Apply to this line: Only pick the plan for the number you're managing.If selected, repeat 'Everyone gets their own plan' steps 1-3 for all remaining lines on the account.
- Apply to all: Pick the same plan for all applicable lines on your account.If a line has an alternate device (e.g., smartwatch, tablet, etc.) repeat 'Everyone gets their own plan' steps 1-3 for applicable lines.
- Everyone shares one data plan: Swipe the sizes until the desired size is displayed then tapPick this plan(lower-right).
- TapContinue(at the bottom).
- If prompted, tap either 'Not now' or 'Enable' when prompted to add Safety Mode.
- Select an effective date then tapNext(at the bottom):Options may vary by plan chosen.
- Today
- This bill
- Next bill
- Review plan change details then tapConfirm(at the bottom).
- TapConfirm.
For additional info on the My Verizon app, check out these FAQs.