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My Verizon app - Adjust Service Blocks

2026-10-22 14:57:28.317

My Verizon app - Adjust Service Blocks

Here's how to adjust service blocks (e.g., web purchases, video downloads, etc.) via the My Verizon app.
  • Ensure your app is up to date as the following steps apply to the most recent version.
    If you're not able to access the My Verizon app, you can also visit the My Verizon website to manage your account.
  • Changes to these items may take up to 15 minutes to appear on your account.
  • Available settings vary based on user type (e.g., Account Owner, Account Manager, Account Member).
  1. Open the
    My Verizon app
     .
  2. Tap the
    Account tab
     (at the bottom).
    If prompted, enter your password, fingerprint or Face ID.
  3. From the 'Devices' section, tap the appropriate mobile number.
    If necessary, tap
    Manage all devices
     then tap
    Manage
     below the appropriate mobile number.
  4. From the Settings & 'Preferences' section, tap
    Block specific services
    .
  5. Tap the following switch(es) to turn any of the following on Switch on or off Switch off:
    Depending on the available services, switches may appear differently.
    Options vary by device and plan.
    Tap the
    Tell Me More link
     beneath each service to learn more.
    • Block Video Downloads
    • Block Purchases and Gifting
    • Block International HD Voice
    • Block All Messaging
    • Block Picture & Video Messaging
    • Caller ID Blocking
    • Block App Downloads
    • Block Visual Voicemail
    • Block Prem Visual Voicemail
    • Block VZ In-App Purchases
    • Video Calling Block
For additional info, check out these My Verizon app FAQs.