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My Verizon app - Call and Message Blocking

2026-10-22 14:57:49.952

My Verizon app - Call and Message Blocking

Here's how to temporarily block calls and messages from specific numbers for free via the My Verizon app.
The Call and Message Blocking is not currently available for prepaid accounts.
Call and Message Blocking is a free, temporary service that lasts up to 90 days. For permanent solutions, check out the following:
  • Verizon Smart Family: Permanently block calls, texts and other messages for up to 20 numbers.
  • Call Filter: Screen incoming calls, auto-block spam (robocalls) and report any unwanted numbers.
  1. Open the
    My Verizon app
    .
    Ensure your app is up to date as the following steps apply to the most recent version. If you're not able to access the My Verizon app, you can also visit the My Verizon website to manage your account.
  2. Tap the
    Account tab
    (at the bottom).
    If prompted, enter your password, fingerprint or Face ID.
    Available settings vary based on user type (e.g., Account Owner, Account Manager, Account Member).
  3. From the 'Devices' section, tap the appropriate mobile number.
    If necessary, tap
    Manage all devices
    then tap
    Manage
    below the appropriate mobile number.
  4. From the 'Settings & Preferences' section, tap
    Block calls and messages
    .
    Not available if enrolled in Verizon Smart Family.
  5. From the 'Block calls... up to 5 numbers' page, enter a 10-digit phone number then tap
    Block number
    (at the bottom).
    To remove a blocked number, tap the
    Delete icon
    Close icon (to the right of the number).
    To add more numbers, tap
    Add a number
    (at the bottom) then repeat step 5.
For additional info, check out these My Verizon app FAQs.