Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

My Verizon app (Prepaid) - Manage Security Settings

2026-10-22 14:59:19.241

My Verizon app (Prepaid) - Manage Security Settings

Here's how to update your account password / PIN and manage other security settings via the My Verizon app (prepaid).
  • App is available to registered and new users on the new and grandfathered $40, $50, $60, $70, $75 and $80 smartphone plans.
  • Ensure your app is up to date as the following steps apply to the most recent version.
    If you're not able to access the My Verizon app, you can also visit the My Verizon website to manage your account.
  • Available settings vary based on user type (e.g., Account Owner, Account Member).
  1. From the Home screen tap the
    My Verizon app
     or navigate:
    Apps
    My Verizon
    .
  2. Tap the
    Menu icon
     Menu icon (upper-left) then tap
    Account
    .
  3. If prompted, enter your My Verizon password then tap
    Sign in
    .
    If you forgot the account password tap
    Forgot
    .
  4. Tap
    Account Settings
    .
  5. From the 'Security' tab, follow the on-screen instructions to update any of the following:
    Changes may take up to 15 minutes to appear on your account.
    The options listed may vary.
    • Enable Touch ID
    • Edit User ID
    • Change Account PIN
    • Change password
    • Change security question
    • Change Voicemail PIN