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My Verizon app - Change Mobile Number

2026-10-22 14:59:05.286

My Verizon app - Change Mobile Number

Here's how to change your mobile number via the My Verizon app.
  • Ensure your app is up to date as the following steps apply to the most recent version.
    If you're not able to access the My Verizon app, you can also visit the My Verizon website to manage your account.
  • Available settings vary based on user type (e.g., Account Owner, Account Manager, Account Member).
  • For additional info, check out these My Verizon app FAQs.
  1. Open the
    My Verizon app
     .
  2. Tap the
    Account tab
     (at the bottom).
    If prompted, enter your password, fingerprint or Face ID.
  3. From the 'Devices' section, tap the appropriate mobile number.
    If necessary, tap
    Manage all devices
     then tap
    Manage
     below the appropriate mobile number.
  4. From the 'Device Management' section, tap
    Change mobile number
    .
    May require scrolling down.
  5. Enter the applicable 5-digit Zip code associated with your new mobile number.
  6. Tap the
    Phone number dropdown icon
     to choose the first 6 digits of your new number then tap
    Next
    .
  7. Tap the 'New phone number'
    dropdown icon
     to choose the last 4 digits of your new number then tap
    Done
    .
  8. Tap the preferred number then tap
    Next
    .
  9. From the 'When should we switch it?' screen, select a date (e.g., Today, Next bill, Pick a date, etc.) then tap
    Next
    .
  10. From the 'Make sure everything looks good' screen, review the info then tap
    Next
    .
  11. From the 'Which device should we send the code to' screen, select the number the authorization code is sent to, then tap
    Send code
    .
    The code is sent as a text message to the receiving device.
  12. Once the authorization code is received, enter it then tap
    Next
    .
  13. Review the 'Confirm number change' message, then tap
    Confirm
     to complete the number change.
  14. Power the device off and back on then wait approximately 2 minutes for the device to update.
    A confirmation email is also sent to the address registered to My Verizon with additional instructions to complete the mobile number change.