Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

My Verizon app - Add a New Line of Service

2026-10-22 14:59:17.306

My Verizon app - Add a New Line of Service

Here's how to add a new line of service to your account via the My Verizon app.
Only an Account Owner or Account Manager can add a new line of service via the My Verizon app. Here's more info on account roles.
Ensure your app is up to date as the following steps apply to the most recent version.
If you're not able to access the My Verizon app, you can also visit the My Verizon website to manage your account.
  1. Open the
    My Verizon app
     .
  2. Tap the
    Account tab
     (at the bottom).
    If prompted, enter your password, fingerprint or Face ID.
  3. Tap
    Plans
    .
  4. Scroll down to the 'Lines on this plan' section then tap
    Add a line
    .
  5. Select
    Purchase a new device
     then tap
    Next
    .
    To activate a device you already own, refer to Activate New Line Using Previously Owned Device.
  6. Select a shopping option:
    Options may vary.
    • Smartphones
    • Our picks, just for you
    • Tablets
    • Internet Devices
    • Bring Your Own Device
    • Wearable Tech
  7. Follow the on-screen prompts to select and customize your new device.
  8. Select a trade-in option:
    • Trade-in my device
      If trading in:
      1. Answer the trade-in value questions then tap
        Next
        .
      2. Once trade-in value displays, tap either 'No thanks' or 'Accept credit'.
    • No trade-in.
  9. Select a payment option (retail price or device payment).
  10. Select the desired plan option then tap
    Select plan
    .
  11. Tap
    Continue
     (may require scrolling).
  12. Select
    I'd like a new number
     then tap
    Next
    .
    If you're transferring a number from another carrier, do the following:
    1. Select
      I already have a number
       then tap
      Next
      .
    2. Enter the following info, accept (check) the Terms & Conditions then tap
      Next
      :
      • Existing phone number
      • Account number
      • Account PIN
      • Account holder's address
  13. Enter your 5-digit zip code then choose the first 6 digits of your number by tapping the
    Phone number dropdown menu
    then tap
    Next
    .
    If the ZIP code entered doesn't have any numbers available, enter a different ZIP code.
  14. Select an equipment protection plan or decline equipment protection then tap
    Add to cart
    .
  15. Add any applicable accessories then tap
    Next
    .
  16. Review your cart then tap
    Begin secure checkout
    .
    If prompted, enter your My Verizon password.
  17. Tap the 'Address', 'Shipping method', and 'Payment method' fields to edit as needed.
  18. Review the 'Verizon Wireless Customer Agreement' and 'Retail Installment Sale Agreement' (if applicable then tap (check) the box next to each to accept.
  19. Review your order details then tap
    Place Order
    .
  20. Tap
    Done
    .