My Verizon app - Activate New Line Using Previously Owned Device
Here's how to activate a new line with a device previously used on the account via the My Verizon app.
- Ensure your app is up to date as the following steps apply to the most recent version.If you're not able to access the My Verizon app, you can also visit the My Verizon website to manage your account.
- For additional info, check out these My Verizon app FAQs.
- Open theMy Verizon app
.
- Tap theAccount tab(at the bottom).If prompted, enter your password, fingerprint or Face ID.
- TapPlans.
- Scroll down to the 'Lines on this plan' section then tapAdd a line.
- TapActivate a device I already ownthen tapNext.To add a line with a new device, refer to Add a New Line of Service.
- SelectActivate a different devicethen tapNext.
- Select one of the following from the dropdown menu:
- Smartphone
- Tablet
- Smart watch
- Other devices
- Enter the make and model (e.g., Apple® iPhone® 11) of the device then tapNext.
- Select where you purchased the device then tapNext.
- Review the info then tapNext.
- If prompted, select one of the following then Device Protection options then tapNext:
- I want Device Protection
- I don't want Device Protection
- Enter the device ID (IMEI) then tapNext.
- Review the message then tapNext.
- Select one of the following options:
- Free SIM cardA SIM card is mailed to you after going through the remaining steps.
- Check my SIM IDAllows you to use an existing SIM card.
- TapPick a plan, select the desired plan option then tapSelect plan.
- TapContinue(requires scrolling).
- Enter your zip code, choose the first 6 digits of your new phone number then tapNext.If the ZIP code entered doesn't have any numbers available, enter a different ZIP code.
- Review the changes to your account then tapGot it.
- From the Confirm Details screen, scroll down to tapAccept Verizon Customer Agreementthen tapConfirm.