My Verizon Website - Manage Service Blocks
Here's how to add or remove blocks for voice / messaging / app downloads / web purchases via the My Verizon website.
If you can't receive messages or download apps, or would like to restrict these functions, view this info.
- These steps do not apply to Prepaid accounts.
- Only the Account Owner or an Account Manager with full online access can add/remove service blocks. Here's some additional info on account roles.
- From a web browser, sign in to My Verizon.
- From the My Verizon Home page, navigate: .
- ClickBlocks.
- Click the appropriate mobile number.
- Click theMore icon
to expand the following sections:
- Block call & messages: Enter a 10-digit phone number, a memo if desired then clickSave.Blocks expire after 90 days.Refer to Call & Message Blocking for additional assistance.
- Block emails & domains: Enter a 10-digit phone number, a memo if desired then clickSave.Refer to Add / Remove Spam Blocks for additional assistance.
- Block services: Click theMore iconto expand the sections (e.g., Additional Services, Messaging, Purchases, etc.) then click theswitchto turn the applicable block(s) on
or off
.