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Change the Password for a Verizon Website

2026-10-22 13:41:37.325

Change the Password for a Verizon Website

Here's how to change your password used to access a Verizon website (e.g., My Verizon, Verizon Smart Family, Verizon Cloud, etc.).
The sign-in credentials are the same for all Verizon website portals (e.g., My Verizon, Verizon Smart Family™, Verizon Cloud, etc.).
  1. From a web browser, sign in to My Verizon using the mobile number you want to change the password for.
    If you forgot the current password, refer to Reset the Password for the Verizon wireless Website.
  2. From the My Verizon Home screen, navigate:
    Account
    Account settings
     > Account settings overview.
  3. Click
    Change password
    .
  4. Enter the appropriate info in the following fields:
    New password must contain at least 8 characters (maximum of 20) and must have at least 1 number and 1 letter.
    • Current Password
    • New Password
    • Re-type New Password
  5. Click
    Save Changes
    .
  6. Select a mobile number to send the Authorization Code to then click
    Send Code
    .
    If your device doesn't receive text messages and you have an email address on record, a secure email is sent to complete registration. Also, a temporary password is sent through US Mail as a backup.
  7. Enter the Authorization Code received in the text message then click
    Confirm
    .