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Register via My Verizon app

2026-10-22 14:56:41.904

Register via My Verizon app

Here's how to register for My Verizon via the My Verizon app.
  • The My Verizon app is only available for Android™ devices running 7.0 or higher and Apple® iOS devices running 14.0 or higher. For all other devices, visit verizonwireless.com to sign in and manage your account.
  • The My Verizon User ID / 10-digit mobile number and password are used to access all Verizon wireless portals (e.g., My Verizon, Verizon Cloud, etc).
  • .To register the 10-digit mobile number of a non-text messaging-capable device (e.g., LTE Home Internet, Mobile Hotspots, etc.) check the email provided at time of purchase for the link to register.
    Email link is valid for 3 days. If the link is no longer accessible or can't be found, follow the steps below to have the code mailed to the address on the account. If necessary, contact Customer Service for immediate account assistance.

Via Mobile Number

  1. Download and install the My Verizon app.
    To determine app eligibility refer to these My Verizon app FAQs.
  2. Open the app then tap
    Register
    .
    If necessary, tap
    Sign in
     then tap
    Register
    .
  3. Tap
    Mobile & 5G Home
    .
  4. From the 'Enter your Verizon mobile number to get started' screen, enter the Verizon mobile number then tap
    Next
    .
    If prompted with a 'Create Your Profile' screen to enter an email, refer to the 'Via Email' steps.
  5. Do one of the following:
    • To register as the Account Owner:
      1. Tap
        Yes, I am the Account Owner. I am financially responsible for the account
        Accounts can only have 1 Account Owner. If an Account Owner already exists, registration automatically continues with Account Member steps.
      2. Enter the Billing ZIP Code.
      3. Enter the Account PIN or Billing Password.
      4. Tap
        Continue
        .
    • To register as the Account Member, tap
      I am an Account Member and not financially responsible for the account
       then tap
      Continue
      .
      A separate text message is sent to the Account Owner letting them know an Account Member is registering
  6. Select an option then tap
    Continue
    :
    • Send me a Free Text Message with my one-time registration code
      Not available for non-text capable devices. A letter will be mailed to the address on the account with a one-time registration code.
    • I already have a one-time registration code
  7. Enter your one-time registration code from the text or letter then tap
    Verify My Account
    .
  8. From the 'Create Profile' screen, enter the following:
    • User ID
      User ID can't contain spaces or match your password but must be 6-60 letters, numbers, or these special characters: @ . - ' _ +
    • Password
      Password must be 8-20 characters and contain at least 1 number and 1 letter.
    • Confirm Password
    • Secret Question
    • Secret Question Answer
    • Email address
  9. Tap the
    I agree to the My Verizon Terms and Conditions checkbox
     then tap
    Complete Registration
    .

Via Email

  1. Download and install the My Verizon app.
    To determine app eligibility refer to these My Verizon app FAQs.
  2. Open the app then tap
    Register
    .
    If necessary, tap
    Sign in
     then tap
    Register
    .
    If signed into another account, navigate:
    More
    Sign Out
    Different user
    .
  3. Tap
    Mobile & 5G Home
    .
  4. From the 'Create your profile' page, enter the following info:
    If prompted to enter the 10-digit mobile number, refer to the 'Via Mobile Number' steps.
    • Email
      The email address as user id must be unique for each My Verizon profile.
    • Create password
    • Confirm password
  5. Review the 'Terms and Conditions' and 'Privacy Policy' then tap (check)
    I agree
    .
  6. Tap
    Continue
    .
  7. Check your email and select the 'Verify email' link.
    Link must be selected within 5 minutes to verify your email. If additional time is needed, click select
    Resend
     from the ‘Check your email’ screen.
    If your email address is incorrect, tap
    Entered the wrong email?
     to make a correction.
    If verification is done from an alternate device (e.g., laptop, desktop, etc.) return to the app once the ‘Email is verified’ message appears to continue setup.
  8. From the ‘Welcome to Verizon’ page, select a Secret Question then enter the answer and tap
    Continue
    .
  9. From the ‘Link your existing services’ page, do one of the following then tap
    Continue
    :
    • Tap
      Verizon phone number
       then enter your ten-digit mobile number.
    • Tap
      Account number
       then enter your Verizon account number.
    • Tap
      Order number
       then enter the order number found on your confirmation email or receipt in your equipment box.
      Creating a My Verizon account with an order number can only be done through the My Verizon app.
  10. If prompted, select one of the following then tap
    Continue
    :
    Refer to Account Roles for more info.
    If registering a prepaid number, no role is prompted. Enter Account Security Code.
    • I am the Account Owner. I am financially responsible for the account.
      Not available if an Account Owner is already registered.
      1. Enter Billing ZIP Code
      2. Enter Account PIN
    • Account Member
  11. If prompted, select the line of service.
  12. Select one of the following then tap
    Continue
    :
    Options vary by account.
    • Mobile device
      A free text is sent to the number provided.
    • Email address
      An email is sent to the address provided.
    • U.S. mail
      A  letter is mailed to the address on the account with a temporary code. If selected, return to this step and tap
      Already have a code
       once the letter has been received.
    • I already have a one-time registration code
  13. If ‘Mobile device’ or ‘Email’ was selected:
    1. Select the link received within 2 minutes then select
      Allow access
      .
    2. Select
      Submit
       to complete linking existing service to your profile.