Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

My Verizon app (Prepaid) - View Order Status

2026-10-22 14:57:44.993

My Verizon app (Prepaid) - View Order Status

Here's how to view or check delivery status of orders (past and present) via the My Verizon app (prepaid).
If you want to view past and current orders using the My Verizon app, view this info.
  • App is available to registered and new users on the new and grandfathered $40, $50, $60, $70, $75 and $80 smartphone plans.
  • Ensure your app is up to date as the following steps apply to the most recent version.
    If you're not able to access the My Verizon app, you can also visit the My Verizon website to manage your account.
  • Available settings vary based on user type (e.g., Account Owner, Account Member).
  1. From the Home screen tap the
    My Verizon app
     or navigate:
    Apps
    My Verizon
    .
  2. Tap the
    Menu icon
     Menu icon (upper-left) then tap
    Account
    .
  3. If prompted, enter your My Verizon password then tap
    Sign in
    .
    If you forgot the account password tap
    Forgot
    .
  4. Tap
    Purchases
    .
  5. Tap
    Orders
    .
  6. If applicable, tap one of the orders listed for details.
  7. Review the order info then tap
    Track package
     to view delivery info.
For additional info on the My Verizon app, check out these FAQs.