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My Verizon app - Device Payment Plan - Complete a Payoff

2026-10-22 14:57:19.65

My Verizon app - Device Payment Plan - Complete a Payoff

Here's how to complete a device payment agreement via the My Verizon app.
  • Ensure your app is up to date as the following steps apply to the most recent version.
    If you're not able to access the My Verizon app, you can also visit the My Verizon website to manage your account.
  • Available settings vary based on user type (e.g., Account Owner, Account Manager, Account Member).
  1. Open the
    My Verizon app
     .
  2. Tap the
    Account tab
     (at the bottom).
    If prompted, enter your password, fingerprint or Face ID.
  3. Tap
    Manage all devices
    .
  4. Tap
    Manage
     below the appropriate mobile number.
  5. From the 'Device Payment Agreement' section, tap
    Pay off device
    .
    May require scrolling down.
    The entire remaining balance needs to be paid in full.
  6. From the 'Pay off Device' screen, review the info then tap
    Pay off device
     (at the bottom).
    The entire remaining balance needs to be paid in full.
  7. Review the 'Here's what you need to know' info then tap
    Continue
    .
  8. From the 'How would you like to pay' screen, ensure payment type is selected then tap
    Continue
    .
    Selected when black dot appears. Tap 'Add payment method' if applicable.
  9. From the 'Enter security code' screen, validate your three-digit card security code then tap
    Continue
    .
  10. From the 'Review Payment Details' screen, review the info then tap
    Confirm
     (at the bottom).
    May require scrolling down.
  11. From the 'Congrats. Your device has been paid off' screen, tap
    Got it
    .
For additional info on the My Verizon app, check out these My Verizon FAQs.