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My Verizon app (Prepaid) - View Documents, Receipts and Agreements

2026-10-22 14:58:23.361

My Verizon app (Prepaid) - View Documents, Receipts and Agreements

Here's how to view order status, receipts and other documents from the My Verizon app (prepaid).
If you want to view past account documents, receipts or agreements using the My Verizon app, view this info.
  • Ensure your app is up to date as the following steps apply to the most recent version.
    If you're not able to access the My Verizon app, you can also visit the My Verizon website to manage your account.
  • Available settings vary based on user type (e.g., Account Owner, Account Member).
  1. From the Home screen tap the
    My Verizon app
     or navigate:
    Apps
    My Verizon
    .
  2. Tap the
    Menu icon
     Menu icon (upper-left) then tap
    Account
    .
  3. If prompted, enter your My Verizon password then tap
    Sign in
    .
    If you forgot the account password tap
    Forgot
    .
  4. Tap
    Purchases
    .
    May require scrolling down.
  5. Tap
    Documents, receipts and agreements
    .
    Account Owners on a Prepaid Family Account, tap
    Select
     to view all lines on account or view an individual line.
  6. Tap the applicable item to view details.
    If there are no items to view, tap
    Got it
     to return to the previous screen.
For additional info on the My Verizon app, check out these FAQs.