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My Verizon app - Manage Account Settings

2026-10-22 14:58:38.913

My Verizon app - Manage Account Settings

Here's how to manage your profile, edit your User ID and update your address via the My Verizon app
  • Ensure your app is up to date as the following steps apply to the most recent version.
    If you're not able to access the My Verizon app, you can also visit the My Verizon website to manage your account.
  • Changes to these items may take up to 15 minutes to appear on your account.
  • Available settings vary based on user type (e.g., Account Owner, Account Manager, Account Member).
  1. Open the
    My Verizon app
     My Verizon App icon.
  2. Tap the
    Account tab
     (at the bottom).
    If prompted, enter your password, fingerprint or Face ID.
  3. Tap
    Edit profile & settings
     (at the top).
  4. From the Profile section, select any of the following:
    • Manage profile
      1. From the 'Tell us about yourself' screen, tap any of the following fields to make changes:
        • Greeting name
        • Email
        • Alternate contact number
      2. Tap
        Update
         (at the bottom).
      3. Tap
        OK
        .
    • Manage addresses
      1. From the 'Tell us where to find you' screen, tap any of the following fields to make changes:
        • Billing address
          • Billing address
          • Billing address2(optional)
          • City
          • State
          • ZIP code
        • Service address
          If the Service address is the same as the Billing address, tap
          Same as billing address
           (selected when a checkmark is present).
          • Service address
          • Service address2(optional)
          • City
          • State
          • ZIP code
      2. Tap
        Update
         (at the bottom).
      3. Tap
        OK
        .
For additional info check out these My Verizon app FAQs.