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Verizon Cloud - Enable Private Folder

2026-10-22 14:56:30.947

Verizon Cloud - Enable Private Folder

Here's how to enable the Private Folder feature in the Verizon Cloud app.
  • Ensure your Verizon Cloud app is up to date as the steps below apply to the most recent version.
  • Private Folder requires:
    • a completed Cloud profile.
    • a 6-digit PIN be set up to control folder access.
A PIN must be created through the Verizon Cloud app before Private Folder can be used on the desktop.
  1. Open the
    Verizon Cloud app
     .
  2. Tap
    Library
     (at the bottom).
  3. Tap
    Private Folder
    .
  4. If prompted, tap
    Complete Profile
     then follow the on-screen instructions to complete your Cloud profile.
    For more info, see the following:
  5. If prompted, tap
    Get Started
     then set up a 6-digit PIN:
    Your PIN allows you to access your Private Folder from the Cloud app on a different device.
    1. Enter a 6-digit PIN.
    2. Re-enter your PIN to confirm.
    3. Under 'Question 1', choose a security question, enter the appropriate answer then tap
      Next
      .
    4. Repeat step 3 for the second and third security question fields.
    5. After entering the third security question, tap
      Done
       then tap
      SUBMIT
       (upper-right).
  6. If prompted with 'Enable Biometrics', tap one of the following:
    • OK
      : Starts the process for setting up fingerprint security on your device.
    • NO THANKS
      : Skips to the Private Folder 'Welcome' screen.
  7. If prompted with 'Access Private Folder using Biometrics', tap one of the following:
    • OK
      : Allows Cloud to access your Private Folder using fingerprints saved in your device.
    • NO THANKS
      : Allows Cloud to access your Private Folder using only your 6-digit PIN.