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Verizon Cloud App - Manage Private Folder Content

2026-10-22 14:58:27.249

Verizon Cloud App - Manage Private Folder Content

Here's how to enable the Private Folder feature and move content to/from the Private Folder in the Verizon Cloud app.
  • To perform the steps below, ensure:
    • your Verizon Cloud app is up to date as the steps below apply to the most recent version.
    • the Private Folder feature is enabled.
  • Options may vary by device type.

Add Files

  • In order to add files to the Private Folder, the Private Folder must first be enabled.
  • Files can be added from the Private Folder or from the content categories already in your Cloud account.
  1. Open the
    Verizon Cloud app
     .
  2. Tap
    Library
     (at the bottom).
  3. Do one of the following:
    • To add files within the Private Folder:
      1. Tap
        Private Folder
        .
        If necessary, tap
        All Files
         then select
        Private Folder
        .
        Content already in the Private Folder is displayed.
      2. If prompted, scan your fingerprint (if enabled) or enter your PIN.
      3. Tap any of the icons (bottom row):
        If selecting Camera, tap
        OK
         if prompted for permission then tap
        OK
         after taking the photo to upload it directly to the Private Folder.
        • Photos & videos Add Photos icon
        • AudioAdd Music icon
        • Documents Add Documents icon
        • Camera Add from Camera icon
      4. Tap the
        Contextual Menu icon
         Contextual Menu icon then tap
        Select Content
        .
      5. Select the desired file(s).
        Selected when a checkmark appears.
      6. Tap the
        Checkmark icon
         checkmark icon (upper-left).
      7. Tap
        Make Private
         to confirm.
    • To add from media categories:
      1. Select the desired category:
        • Photos & videos
        • Ausic
        • Documents
      2. Tap the
        Contextual Menu icon
         Contextual Menu icon then tap
        Select Content
        .
      3. Select the desired file(s).
        Selected when a checkmark appears.
      4. Tap the
        Contextual Menu icon
         then tap
        Make Private
        .
        If prompted, scan your fingerprint (if enabled) or enter your PIN.
      5. Tap
        Make Private
         to confirm.

Manage Media in Private Folder

The Private Folder must first be enabled before you can add or manage / remove media.
  1. Open the
    Verizon Cloud app
     .
  2. Tap
    Library
     (at the bottom).
  3. Tap
    Private Folder
    .
    If necessary, tap
    All Files
     then select
    Private Folder
    .
  4. If prompted, scan your fingerprint (if enabled) or enter your PIN.
  5. Tap the
    Contextual Menu icon
     Contextual Menu icon (upper-right) then tap
    Select Content
    .
  6. Select the desired file(s).
    Selected when a checkmark appears.
  7. Tap the Contextual Menu icon then select the desired option:
    • Download
      : Downloads the selected file(s) to your phone.
      On Android devices, downloaded files are stored in Internal Storage/Vault/Downloads.
    • Move Back
      : Moves the selected file(s) back to regular Cloud storage.
      Tap
      Move Back
       from the pop-up to confirm.
    • Delete
      : Permanently deletes the selected file(s) from your Cloud account.
      Tap
      Delete
       from the pop-up to confirm.