Session status messages
Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Apple iPhone 15 / iPhone 15 Plus - Activate / Set up Device

2026-10-22 18:04:49.732

Apple iPhone 15 / iPhone 15 Plus - Activate / Set up Device

Here's how to quickly set up your iPhone 15 / iPhone 15 Plus.
If you need to back up contacts and media, follow these instructions before activating your new iPhone 15 / iPhone 15 Plus.
  • If the device has been set up with an incorrect Apple ID erase all content and settings.
  • iPhone 15 / iPhone 15 Plus models should be connected to Wi-Fi as the Primary method for activation. If Wi-Fi isn't available, you can continue without Wi-Fi if presented.
If troubleshooting, don't restore the device until all testing has been completed.
  1. Testing for SP 19
    . Using your previous iPhone:
    If you don't have a previous iPhone, proceed to step 2.
  2. Press and hold the
    Power button
    (top-right edge) to power the new iPhone on.
    iPhone 15 / iPhone 15 Plus devices do not have an option for a physical SIM card and can only be activated with an eSIM (electronic SIM card).
    If this is an upgrade or your phone was not activated after purchase, refer to activate a new iPhone.
  3. From the 'Hello' screen, swipe up from the bottom of the screen to choose a language then tap your country or region.
    Hello Screen
  4. From the Appearance screen select the preferred size (e.g., Default, Medium, Large) then tap
    Continue
    :
    Appearance Screen
  5. From the 'Quick Start' screen, tap
    Set Up Without Another Device
    .
    If you have a previous device running iOS 11 or later, use Quick Start to complete auto sign-in.
    Quick Start Screen
  6. Tap the Wi-Fi network, enter the Wi-Fi password then tap
    Join
    (upper-right).
    If a Wi-Fi netwrok isn't available, you can continue without Wi-Fi if presented.
    Allow a few moments for the activation process to complete.
  7. To proceed, review the Data & Privacy info then tap
    Continue
    .
  8. From the Set Up iPhone screen select one of the following:
    • Set Up for Myself
    • Set Up for a Child in My Family
    Setup iPhone Screen
  9. To set up Face ID, tap
    Continue
    then follow the on-screen instructions.
    To skip this step, tap Set Up Later.
  10. Enter a 6-digit passcode then re-enter the passcode.
    To choose a different numeric code, tap
    Passcode Options
    then select from the following options:
    • Custom Alphanumeric Code
    • Customer Numeric Code
    • 4-Digit Numeric Code
  11. Tap a transfer apps & data option:
    Restoring from a backup can take up to 30 minutes to complete.
    Transfer Data Screen
  12. Enter your Apple ID and password then tap
    Next
    .
    If you have an Apple ID already in use on another device, a verification code is sent to that device; you must enter this code to proceed with activation.
    If you don't have an Apple ID or have forgotten your sign-in info, refer to one of the following:
    Apple ID Screen
  13. To continue, review the Terms and Conditions then tap
    Agree
    .
  14. From the Update your iPhone Automatically screen, tap 'Continue' or 'Only Download Automatically'.
  15. If prompted, from the 'iMessage & FaceTime' screen, tap 'Continue' or 'Not Now'.
    If 'Continue' is selected, the remaining steps in the activation process will vary.
  16. From the 'Keep Your iPhone Up to Date' screen, tap
    Continue
    to get the latest features, security, and improvements automatically.
  17. From the 'Location Services' screen, review then tap
    Enable Location Services
    or
    Disable Location Services
    to continue.
  18. From the 'Set Up Cellular' screen, tap one of the following:
    This step only applies to BYOD (Bring Your Own Device).
    • Transfer From Nearby iPhone
      This only applies when transferring from an iPhone 11 and newer running on iOS 15.6.1 or later.
  19. To set up Siri, tap
    Continue
    then follow the on-screen instructions.
    To skip this step, tap
    Set Up Later in Settings
    .
  20. To receive weekly reports about your screen time and set limits for apps you want to manage, tap
    Continue
    .
    To skip this step, tap
    Set Up Later in Settings
    .
  21. To share iPhone Analytics with Apple, tap
    Share with Apple
    .
    If you don't want to share iPhone Analytics, tap
    Don't Share
    .
  22. From the 'Appearance' screen, select a light, dark or auto appearance for your iPhone then tap
    Continue
    .
    Selected when a checkmark is present.
  23. From the 'Silent Mode' screen, tap
    Continue
    then follow the on-screen prompts.
  24. From the 'Emergency SOS' screen, tap
    Continue
    .
  25. To begin using your iPhone, Swipe up to Get Started.
    Confirm the status bar at the top of the screen changes from 'SOS' to 'Verizon'. This process may take 2-3 minutes. If the activation fails, view Apple Support page.
  • Accounts (e.g., Gmail, Cloud, etc.) should be set up after activating the device (see Related Info section at the bottom of this page).
iPhone 15 / iPhone 15 Plus models don't have a charging block or earbuds included in the box. If necessary, charging blocks / earbuds can be purchased from any Verizon store or online.