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Kyocera DuraForce Ultra 5G UW - Activate / Set Up Device

Here's how to quickly set up your DuraForce Ultra 5G UW.

If you need to transfer contacts and media from one device to another, follow these step-by-step instructions before activating the new device.

Always click the

Activate button

on the 'My Orders' page if a customer calls in for assistance with an activation or a failed activation.

Using the activation button ensures that any new features on the orders are activated.

Manually activating the phone using IMEI / ICCID through the service change flow must be attempted if the activation button failed to activate service.

For additional info, refer to the Power on Activation OST.

To promote a better customer experience advise the customer to set up their accounts (e.g., Gmail, email, etc.) after completing activation.

If Google account sign-in is required during initial setup, Android Factory Reset Protection was previously enabled on the device.

To activate the device on prepaid service, refer to Set up Verizon Prepaid Service.

Ensure a 5G SIM card is inserted in the device prior to powering on.

5G Devices purchased from Verizon include a pre-installed 5G SIM card.

To avoid potential activation / service issues, don't insert a 4G SIM card.

If powered off, press and hold the

Power button

until 'Powered by android' appears then release.

Select the appropriate language then tap

START