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Verizon Smart Family - Request Pickup

2026-10-22 14:58:20.667

Verizon Smart Family - Request Pickup

Here's how to send a request to have a family member pick you up via the Smart Family Companion app on your device.
  • To perform the steps below, you need to:
    • ensure the parent and child devices are paired.
    • ensure location sharing is turned on.
    • ensure GPS is enabled on the device to be located.
      If necessary, refer to the device's user manual for instructions.
  1. From the child's smartphone, open the VerizonSmart Family™ Companion app.
  2. From the Child Dashboard, tap
    Pick me up
    .
  3. Drag the pin to the desired pickup location then tap
    Continue
    .
  4. Select the family member then tap
    Send request
    .
    A notification is sent to the family member to request a pickup.
    Parents can accept the request using the following: Verizon Smart Family - Accept Child Pickup Request