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Verizon Smart Family - Pair Parent and Child Devices

2026-10-22 14:56:38.886

Verizon Smart Family - Pair Parent and Child Devices

Here's how to pair a parent and child device using the Smart Family parent app on your device.
To perform the steps below, you need to:
  • have access to both the parent and child devices.
  • ensure that the Smart Family app is installed on the parent's smartphone or tablet.
  • sign in to the app using a My Verizon user ID or mobile number that has Account Owner or Manager access privileges.
  1. From the Smart Family™ parent app, tap the
    Family Profiles tab
     (bottom menu).
  2. Tap
    Manage profiles
    .
  3. Select the desired family member profile.
  4. Tap
    Paired Status
    .
  5. Select the connected device you wish to pair.
  6. Tap
    Reconnect
    .
  7. Select the desired device(s) and tap
    Invite
    .
    Instructions for pairing are sent to the child's device.
    If the child's device is a tablet, do the following:
    1. Tap your email app (e.g., Email, Gmail, etc.).
    2. Enter your email address in the 'To' field and then send the email.
    3. Sign in to your email on your child's tablet to retrieve the message and complete pairing.
  8. Using the child device, follow the instructions received via text to complete pairing.
    If necessary, refer to the following for assistance, Install the Companion App.