Verizon Smart Family - Upgrade or Downgrade Subscription
Here's how to change your Verizon Smart Family subscription via the parent app on your smartphone or tablet.
- Verizon Smart Family Premium ($9.99/mo) Subscription:
- Locate family members and set arrival/departure alerts.
- View driving insights and recieve crash alerts
- View activity (e.g., text, calls, online).
- Block inappropriate content (e.g., apps and websites).
- Set time restrictions and data, messaging or voice limits (i.e., usage controls).
- Verizon Smart Family ($4.99/mo) Subscription:
- View activity (e.g., text, calls, online).
- Block inappropriate content (e.g., apps and websites).
- Set time restrictions and data, messaging or voice limits (i.e., usage controls).
To perform the steps below, you need to:
- ensure the Smart Family™ app is installed on the parent device.
- sign in to the app using a My Verizon user ID or mobile number that has Account Owner or Manager access privileges.
Upgrade to Premium Subscription
- From the Smart Family parent app, tap theMore tab(bottom-right).
- TapAccount.
- TapSubscription.
- SelectVerizon Smart Family Premium $9.99/mo.This option is unavailable if your account has a line on the justkids plan. To remove your Verizon Smart Family subscription, you must first change your plan.
- Tap thecheckboxto agree to the Terms & Conditions and Privacy Policy.
- TapEnroll(at the bottom).
Downgrade from Premium Subscription
- From the Smart Family parent app, tap theMore tab(bottom-right).
- TapAccount.
- TapSubscription.
- SelectVerizon Smart Family $4.99/mo.This option is unavailable if your account has a line on the justkids plan. To remove your Verizon Smart Family subscription, you must first change your plan.
- TapEnroll(at the bottom).