Apple iPhone 11 / 11 Pro / 11 Pro Max - Activate / Set Up Device
Here's how to quickly set up your iPhone 11 / 11 Pro / 11 Pro Max.
If you need to transfer contacts and media from one device to another, follow these instructions before activating your new Apple® iPhone® 11 / 11 Pro / 11 Pro Max.
If the device has been set up with an incorrect Apple ID or number, erase all content and settings.
If troubleshooting, don't restore the device until all testing has been completed.
- Using your previous iPhone:If you don't have a previous iPhone, proceed to step 2.
- Ensure the Find My app is disabled then power it off.
- If temporary iCloud storage is needed, refer to this Apple Support Page (iOS 15 or newer is required).
- Press and hold thePower button(top-right edge) to power the iPhone on.If this is an upgrade or your phone was not activated when purchased, refer to activate a new iPhone.
- Swipe up from the bottom of the screen to choose a language then tap the country or region.
- From the Appearance screen select one of the following then tapContinue:
- Default
- Medium
- Large
- From the 'Quick Start' screen, tapSet Up Without Another Device.If you have a previous device running iOS 11 or later, use Quick Start to complete auto sign-in.
- Tap the preferred Wi-Fi network; enter the Wi-Fi password then tapJoin.If activating using eSIM, a Wi-FI network is required.If a Wi-Fi network is not available and activating using a phyiscal SIM card, tapContinue Without Wi-Fito activate over the Verizon network.Allow a few moments for the activation process to complete.
- From the Data & Privacy section, tapContinue.
- From the Set Up iPhone screen select one of the following:
- Set Up for Myself
- Set Up for a Child in My Family
- To set up Face ID, tapContinuethen follow the on-screen instructions.To skip this step, tapSet Up Later.
- Enter a 6-digit passcode, then re-enter the passcode.To choose a different numeric code, tapPasscode Optionsthen select from the following options:
- Custom Alphanumeric Code
- Customer Numeric Code
- 4-Digit Numeric Code
- Tap a transfer apps & data option:Restoring from a backup can take up to 30 minutes to complete.
- From Another iPhoneIf your trading in your device, once the transfer is completed follow the prompts on your old device to Erase the iPhone and disable the activation lock / Find My settings.
- Enter your Apple ID and password then tapContinue.If you have an Apple ID already in use on another device, a verification code is sent to that device; you must enter this code to proceed with activation.If you don't have an Apple ID or have forgotten your sign-in info, refer to one of the following:
- To continue, review the Terms and Conditions then tapAgree.
- To set up your phone with the recommended settings, tapContinue.If you'd like to customize your settings, tapCustomize.
- To set up Apple Pay, tapContinuethen follow the on-screen instructions.To skip this step, tapSet Up Later in Wallet.
- To set up Siri, tapContinuethen follow the on-screen instructions.To skip this step, tapSet Up Later in Settings.
- To get the latest features, security, and improvements automatically, tapContinue.If you'd like to manually choose when updates are installed, tapInstall Updates Manually.
- From the Improve Siri & Dictation screen, tapShare Audio RecordingsorNot Now.
- From the Screen Time screen, tapContinueorSet Up Later in Settings.
- From the App Analytics screen, tapShare with App DevelopersorDon't Share.
- From the True Tone Display screen, tapContinue.
- From the Appearance screen, select 'Light' or 'Dark' then tapContinue.
- From the Display Zoom screen, select 'Standard' or 'Zoomed' then tapContinue.
- From the Go Home screen, tapContinue.
- From the Switch Between Recent Apps screen, tapContinue.
- From the Quickly Access Control screen, tapContinue.
- Once setup is completed, on the Welcome to iPhone screen swipe up from the bottom of the screen to get started using your iPhone; confirm the status bar at the top of the screen changes from No Service to Verizon.This process may take 2-3 minutes. If the activation fails, view this support info.
Accounts (e.g., Gmail, Cloud, etc.) should be set up after activating the device.