Verizon Cloud - Android - Restore Content
Here's how to restore content on your Android device using Verizon Cloud.
Check out these Verizon Cloud FAQs to learn more.
If only some of the selected items restore:
- Reset the app to clear the data.
- Attempt to restore content.
If switching to a new device, ensure the content from the old device is backed up before activating the new device. For more info, refer to Verizon Cloud - Manage Settings.
- Ensure your Verizon Cloud app on your Android™ device is up to date and configured as the steps below apply to the most recent version.
- Contacts are automatically updated during the restore process.
- Text messages are restored to a phone's default text messaging app.
- Unless a tablet has its own 10-digit mobile number, it's sharing a Verizon Cloud account with another device.
- Deleting a photo, video, music, or document file from the device's internal file system does not delete the content from Verizon Cloud.
- Open theVerizon Cloud app
.
- TapMore(lower-right).
- TapAccount & Content Tools.
- TapContent restore.
- Select any of the media options then tapRESTORE(upper-right):Selected when a checkmark is present.While restoring, a Verizon Cloud notification appears in the status bar (top) showing restoration progress.If the word RESTORE or the option for a specific content type is grayed out it indicates there is no content available to be restored to the device.
- Photos
- Videos
- Songs
- Documents
- MessagesTapLast 3 Monthsto change the time period then tapOK.If messages were not restored and Message+ was your default messaging app, refer to Restore Messages - Verizon Messages
- Calls