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Verizon Cloud - Android - Reset App

2026-10-22 16:04:21.685

Verizon Cloud - Android - Reset App

Here's how to reset your Verizon Cloud app on your Android device.
  • If your Verizon Cloud app crashes, resets the device or is unresponsive, follow these steps to reset the app (doesn't erase data stored in the Cloud or on the device).
  • Icons and/or navigation may vary depending on your Android™ device.
  1. From the Home screen, navigate:
    Apps
    Settings
    .
    If not available, swipe up from the center of the display then tap
    Settings
    .
  2. Tap
    Application Manager
     (Apps, App Manager).
  3. From the 'All Apps' section, tap
    Verizon Cloud
    .
  4. Tap
    Force stop
     then tap
    Clear data
    .
    If not available, tap
    Storage
    then tap
    Clear data
    .
  5. Power the device off then back on.
  6. From the Home screen, navigate
    Apps
    Verizon Cloud Verizon Cloud icon
    .
    If prompted to upgrade to the latest version, refer to Update Apps - Play Store™
  7. Follow the on-screen prompts to sign in.
Check out these Verizon Cloud FAQs to learn more.