Session status messages
Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Verizon Cloud - Android - Manage Photos / Videos

2026-10-22 14:56:30.881

Verizon Cloud - Android - Manage Photos / Videos

Here's how to manage photos and videos on your Android device with Verizon Cloud.
Check out these Verizon Cloud FAQs to learn more.
  • Ensure your Verizon Cloud app is up to date on your Android™ device, as the steps below apply to the most recent version.
  • Images may differ depending on the manufacturer.
  1. Open the
    Verizon Cloud app
    Verizon Cloud icon.
  2. Tap
    Library
    (at the bottom).
  3. Tap
    Photos & videos
    .
  4. Select a category:
    • All
      To change the display option:
      1. Tap the
        Contextual Menu icon
        Contextual menu icon (upper-right).
      2. Tap
        Sort
        .
      3. Tap an option (e.g., Date Modified, Alphabetical, etc.) then tap
        Save
        (upper-right).
        Selected when a black circle is present.
    • Flashbacks
      Flashbacks are pictures that are stored in your Verizon Cloud and are at least a year old.
      To view, select
      Flashbacks
      (at the top) then tap an image.
    • Stories
      To view a story:
      1. Select
        Stories
        (at the top) then tap a story.
      2. Tap the
        Play Story icon
        Play story icon.
      3. If prompted, tap
        Download RealTimes
        to download the required RealTimes player app.
      4. If prompted, tap
        Got It
        .
      5. View the story then tap the
        Back arrow
        Back arrow (upper-left) to return to Verizon Cloud.
    • Albums
      Perform one of the following:
      • To add a photo/video to an album:
        1. Select
          All
          (at the top) then tap the
          Contextual Menu icon
          (upper-right).
        2. Tap
          Select Content
          .
        3. Tap the desired picture(s) or video(s) then tap the
          Contextual Menu icon
          (upper-right).
          Photos/videos are selected when highlighted in gray and a checkmark appears.
        4. Tap
          Add to Album
          .
        5. Tap the desired album.
      • To remove a photo/video from an album:
        1. Select
          Albums
          (at the top) then select an album.
        2. Tap the
          Contextual Menu icon
          (upper-right).
        3. Tap
          Select Content
          .
        4. Tap the desired picture(s) or video(s) then tap the
          Contextual Menu icon
          (upper-right).
          Photos/videos are selected when highlighted in gray and a checkmark appears.
        5. Tap
          Remove from Album
          .
        6. When prompted with 'Remove from Album', tap
          YES
          .
      • To delete an album:
        1. Select
          Albums
          (at the top) then tap the
          Contextual Menu icon
          (upper-right).
        2. Tap
          Select Albums
          .
        3. Tap an album then tap the
          Contextual Menu icon
          (upper-right).
          Album is selected when highlighted in gray and a checkmark appears.
        4. Tap
          Delete
          .
        5. When prompted with 'Delete', tap
          YES
          .
      • To add to favorites, tap an image to open it then tap the
        Favorite icon
        Favorite icon (at the bottom).
        Item is assigned as a favorite when the heart is solid black.
      • To download photos to your mobile device:
        1. Select
          All
          (at the top) then tap the
          Contextual Menu icon
          (upper-right).
        2. Tap
          Select Content
          .
        3. Tap the desired picture(s) or video(s) then tap the
          Contextual Menu icon
          (upper-right)..
          Items are selected when highlighted in gray and a checkmark appears.
        4. Tap
          Download
          .
          Downloaded items are stored in Internal Storage/Vault/Downloads.
      • To delete photos/videos:
        1. Select
          All
          (at the top) then tap the
          Contextual Menu icon
          (upper-right).
        2. Tap
          Select Content
          .
        3. Tap the desired picture(s) or video(s) then tap the
          Contextual Menu icon
          (upper-right)..
          Items are selected when highlighted in gray and a checkmark appears.
        4. Tap
          Delete
          .
        5. When prompted with 'Delete Files', tap
          YES
          .
      • To edit photos/videos:
        1. Tap an image to open then tap the
          Contextual Menu icon
          (upper-right.
        2. ap
          Edit Photo
          .
        3. Tap an editing option (at the bottom):
          • Transform
            • Crop
            • Rotation
          • Filters
          • Adjust
          • Stickers
          • Text
          • Vignette
        4. Edit as desired then tap the
          Checkmark icon
          Checkmark icon (upper-right).
        5. Tap
          SAVE
          (upper-right) then tap the
          Back Arrow
          Back arrow icon (upper-left).
      • To create a photo collage:
        1. Select
          All
          (at the top) then tap the
          Contextual Menu icon
          (upper-right).
        2. Tap
          Select Content
          .
        3. Tap 2 or more pictures then tap the
          Contextual Menu icon
          .
          Items are selected when highlighted in gray and a checkmark appears.
        4. Tap
          Create Collage
          .
        5. Tap
          Edit
          (at the bottom).
        6. Adjust the image layout.
          To change the image layout tap either the left or right arrow.
        7. Remove any unwanted pictures then tap
          DONE
          (upper-right).
          The picture is removed from the collage if the checkmark is not highlighted in blue.
        8. Tap
          SAVE
          (upper-right) then tap the
          Back Arrow
          .
Notes on Smart Folders:
  • Only pictures with the .jpg (.jpeg) file extension are used to create Smart Folders.
  • During the initial backup, a folder must have at least 5 pictures in .jpg (.jpeg) format and 90% of the pictures must be in the .jpg (.jpeg) format to generate a Smart Folder.
  • If more pictures are added to an existing folder that had less than 5 pictures in it during the initial backup a Smart Folder is still not created. Creation of a new folder is required.
  • New folders being backed up must have at least 5 pictures in the .jpg (.jpeg) format and 90% of the pictures must be in the .jpg (.jpeg) format.