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Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Activate / Set Up Device

Here's how to quickly activate and set up your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

If you need to transfer contacts and media from one device to another, follow these step-by-step instructions before activating the new device.

For info on prepaid service activation, refer to Set up Verizon Prepaid Service.

Ensure a 5G SIM card is inserted into the device before powering on.

To avoid potential activation / service issues, don't insert a 4G SIM card.

5G devices purchased from Verizon include a pre-installed 5G SIM card.

If powered off, press and hold the

Power button

until the Samsung Galaxy screen appears then release.

Select the appropriate language then tap

Start

To continue, review the 'Terms and Conditions' screen then tap

Agree

From the 'Phone Activation' screen, tap

If prompted, enter the account PIN then follow the onscreen prompts (see Account PIN FAQs for additional info).

If activating a new phone, ensure the old phone is powered off.

Phone activation screen with next highlighted

From the 'Set up Wi-Fi' screen, select a network then enter the password.

Tap

Skip

to add Wi-Fi networks after setup is complete.

From the 'Copy apps & data' screen, select the preferred option:

If troubleshooting, don't restore the device until all testing has been completed.

Don't copy

Tap

Skip

to add your Google account after setup is complete.

From the 'Google services' screen, tap the applicable switches to turn on Switch on icon

or off

then tap

From the 'Protect your phone' screen, tap an option.

Tap

Skip

to add a screen lock or set up face or fingerprint recognition after setup is complete.

From the 'Verizon Services' screen, turn the following on or off then tap

From the 'Verizon Cloud' screen, tap

Tap

Skip

to set up Verizon Cloud after setup is complete.

From the 'Digital Secure' screen, tap

Tap

Skip

to change permissions after setup is complete.

From the 'Sign in to your Samsung account' screen, sign in to your existing account or create a new Samsung account.

Tap

Skip

to add a Samsung account after setup is complete.

Tap the applicable switch(es) to turn on or off then tap

Agree

From the 'Setup Wizard is complete' screen, tap

Done