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motorola razr - Activate / Set Up Device

2026-10-22 17:08:09.21

motorola razr - Activate / Set Up Device

Here's how to quickly set up your razr.
If you need to transfer contacts and media from one device to another, follow these step-by-step instructions before activating the new device.
The motorola razr doesn't support a physical SIM card. It is an eSIM-only device, and should already be loaded with an eSIM loaded when it comes out of the box. However, if this isn't the case, Verizon can provide an eSIM for download using a QR code (see step 5 in this article for more info).
  1. If powered off, press and hold the
    Power button
     until the Motorola logo appears then release.
    Phone showing Power On screen and Power button
  2. Select the appropriate language then tap
    START
    .
    Start screen with emphasis on language and Start button
  3. If presented with the 'Phone Activation' screen, tap
    Next
    .
    This screen only appears if the phone already has an eSIM profile.
    If prompted, enter the account PIN then follow the on-screen prompts (see Account PIN FAQs for additional info).
    If activating a new phone, ensure the old phone is powered off.
    Phone Activation screen with emphasis on Next button
  4. From the 'Connect to Wi-Fi' screen, select a network then enter the password.
    Alternately, select
    Use mobile network for setup
     if you want to add a Wi-Fi network later.
    Tap
    Skip
     to add Wi-Fi networks after setup is complete.
    Connect to Wi-Fi screen with emphasis on network list and Skip option
  5. Do one of the following:
    • If the phone doesn't already have an active eSIM profile, scan the QR code provided to you by Verizon.
      If you didn't receive a QR code, contact us so we can send you one.
    • To complete initial setup first and add an eSIM later, tap
      Need help?
       (lower-left) then
      Skip
      .
  6. From the 'Use Verizon?' screen, tap
    Activate
    .
    Scan QR code
  7. From the 'Verizon is active' screen, tap
    Next
    .
    Scan QR code
  8. If you'd like to restore your info from an old device tap
    Next
     then follow the on-screen options.
    If you'd like a fresh start tap
    Don't copy
    .
    If troubleshooting, don't restore the device until all testing has been completed.
  9. Sign in to your existing Google™ account or create a new one.
    Tap
    Skip
     to add your Google account after setup is complete. If skipping Google account setup, skip to step 12.
    Google Sign in screen with emphasis on user info fields, Skip and Next options
  10. If prompted with 'Keep your account updated with this phone's number', scroll to the bottom of the screen then tap
    Yes, I'm in
    .
    To bypass this step tap
    Skip
    .
    Keep your account updated
  11. From the Google 'Welcome' screen, tap the appropriate link to view the Terms of Service and/or Privacy Policy then tap
    I agree
    .
  12. From the 'Google services' screen, tap any of the switches to turn on Switch on or off Switch off then tap
    Accept
     (may require scrolling to the bottom).
    Google Services screen with emphasis on option switches and Accept button
  13. From the 'Set screen lock' screen, enter a PIN (at least 4 digits) then tap
    Next
    .
    Tap
    Screen lock options
     for other screen lock types (e.g., Password, Pattern).
    Tap
    Skip
     to set up a screen lock after setup is complete.
    Screen lock prompt with emphasis on PIN field, Screen lock options and Next button
  14. From the 'Unlock with your fingerprint' screen, tap
    Set up
     then follow the steps.
    Tap
    Skip
     to set up fingerprint recognition after setup is complete.
    In order to turn on the fingerprint unlock feature, a secure screen lock must be set up.
    Fingerprint screen with emphasis on Skip and Set up options
  15. From the 'Google Assistant' screen, tap
    Next
    .
    If you didn't add a Google account in step 9, skip to step 20.
    Google Assistant screen with emphasis on Next button
  16. From the 'Access your Assistant...' screen, tap
    I Agree
    to set up Voice Match.
    To bypass this step tap
    Skip
    .
    Voice Match screen with emphasis on I Agree and Skip options
  17. View the Voice Match info then tap
    Next
    .
    Voice Match screen with emphasis on I Agree and Skip options
  18. From the Google Pay screen, tap
    Add a card
     then follow the on-screen prompts.
    To bypass this step tap
    Skip
    .
  19. From the 'Anything else?' screen, tap an option.
    Tap
    No thanks
     to bypass this step.
    Available selections may vary depending on the options selected previously.
    Anything else? screen with emphasis on setting options and No thanks button
  20. If a Google account wasn't added, the phone automatically downloads certain Google apps. Tap
    OK
     to confirm.
    Anything else? screen with emphasis on setting options and No thanks button
  21. From the 'Verizon Services' screen, tap any of the switches to turn on Switch on or off Switch off then tap
    Accept
    .
    Verizon Services screen with emphasis on option switches and Accept button
  22. From the 'Verizon Cloud' screen, tap
    Next
    .
    This screen doesn't appear if you skipped downloading an eSIM profile in step 5.
    Tap
    Skip
     to set up Verizon Cloud after setup is complete.
    Verizon Cloud screen with emphasis on Skip and Next options
  23. From the Digital Secure screen, tap the
    switch
     to turn on or off then tap
    Accept
    .
    To bypass this step tap
    Skip
    .
  24. From the Privacy and software updates' screen, read the privacy notice, tap the switch(es) to turn on or off, enter an email address (if choosing to opt in for emails) then tap
    Accept & continue
    .
    About your privacy screen with emphasis on Accept and continue button
  25. From the 'Welcome to Verizon' screen, tap
    Open App
     to set up My Verizon.
    To bypass this step tap
    Skip
    .
  26. From the 'Ready to Go!' screen, tap
    Got it
     to complete setup.