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Verizon Smart Family - Unpair Parent and Child Devices

2026-10-22 14:57:29.479

Verizon Smart Family - Unpair Parent and Child Devices

Here's how to unpair a parent and child device using the Smart Family parent app on your smartphone or tablet.
Unpairing prevents access to location alerts, content filters, and the ability to pause internet.
To perform the steps below, you need to:
  1. From the Smart Family™ parent app, tap the
    More tab
     (bottom-right).
  2. Tap
    Profile management
    .
  3. Select the desired family member profile.
  4. Tap
    Pair Status
    .
  5. Tap on the
    MDN
     you wish to unpair.
  6. Tap
    Disconnect
     (at the bottom).
  7. Review the info then tap
    Delete
     to confirm.
    If desired, you can uninstall the Companion app from the child device.