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Verizon Smart Family - Install the Companion App

2026-10-22 14:59:23.069

Verizon Smart Family - Install the Companion App

Here's how to install the Smart Family companion app using your child's device.
To perform the steps below, you need to:
  • ensure the device was added to a profile from the Smart Family™ parent app.
  • ensure there are no parental control apps preventing permission changes or app installation.
  • verify the child's device is running Android 6.0 or higher or iOS 15 or higher.
  • have access to both the parent and child devices.
  • ensure the Smart Family app is installed on the parent device.
  • sign in to the app using a My Verizon user ID or mobile number that has Account Owner or Manager access privileges.
  • ensure content filtering is added to the child account.
  • be signed in to a Google account to download the app.
  • ensure the child's smartphone is connected to a cellular data or Wi-Fi network.
  1. From the appropriate child device, open the Google Play™ Store or Apple App Store and search for the Verizon Smart Family Companion app.
  2. From the Play Store or App store, tap
    Install
    .
    Allow several minutes for the download and install process to complete.
  3. To pair with the parent device, do the following on the child's device:
    1. Tap
      OPEN
      .
    2. From the 'Welcome' screen, tap
      Get started
      .
    3. Confirm you are using the correct device by entering the 6 digit code that is sent to you, or utilize auto-fill.
    4. Tap
      Confirm
      .
    5. Tap
      Next
       to go through the tutorial or
      Skip
       to go to pairing.
    6. Tap
      Agree
       to allow permissions to collect device data.
    7. Tap
      Continue
       to set up VPN for sharing your online activity, then tap
      Allow
       for the OS permissions.
    8. Tap
      Continue
       to allow notifications, then tap
      Allow
       for the OS permissions.
    9. Tap
      Continue
       to share your contacts on your device, then tap
      Allow
       for the OS permissions.
    10. Tap
      Continue
       to share your device location, then tap
      Allow While Using App
       for the OS permissions.
    11. Tap
      Continue
       to adjust your location settings, then tap
      Always
       to set your location access.
    12. Tap the
      Back icon
       to return to Smart Family Companion app.
    13. Tap
      Continue
       to enable Motion Tracking, then tap
      Allow
       for the OS permissions.
    14. From the 'You have completed pairing" window, tap
      Next
      .