Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Verizon Smart Family - Locate a Family Member

2026-10-22 14:59:14.387

Verizon Smart Family - Locate a Family Member

Here's how to locate a family member using the Smart Family parent or companion app on your device.
To perform the steps below, you need to:
  • ensure the parent and child devices are paired.
  • ensure location sharing is on.
  • ensure GPS is enabled on the device to be located.
    If necessary, refer to the device's user manual for instructions.
  1. From the Smart Family™ parent or companion app, tap the
    Home tab
     then tap on the
    map
    .
    Device location begins automatically then displays on the map with family members clustered in their general locations.
  2. To see specific location of a particular family member, select them in the menu below.
    This step only applies when using the parent app. If using the companion app, skip to the next step.
  3. View the current location.
    If available, tap the
    Refresh icon
     Refresh icon in the lower-right to update.
  4. If available, view location history below the map.
    Tap an individual result to view more details.