Session status messages
Session Status
Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below. Due to inactivity, your session has expired. Please sign in again to continue.

Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Set Up Voicemail

Here's how to set up your Basic Voicemail and greeting.

This article applies only to Basic Voicemail and not Visual Voicemail setup.

For Visual Voicemail set up, see the 'Related info' at the bottom of this article.

Call *86 (*VM)
from the handset or the 10-digit mobile number from another phone.

If a system greeting is played, press the

Pound key

(#) immediately to interrupt the greeting.

Follow the instructions for choosing the language options then press the

# key

to confirm the choice.

Press

for English then press the

# key

to confirm.

When prompted, enter the 4-7 digit password then press the

# key

If setting up the password for the first time, it can't have repeating digits (e.g., 1111) or consecutive digits (e.g., 1234).

When prompted, say the signature (or name) then press the

# key

To confirm the signature (or name), press the

# key

When prompted, say the greeting then press the

# key

To confirm the greeting, press the

# key