Apple iPad - Reset Network Settings
Here's how to reset settings if your iPad can't connect to data or send / receive messages.
If you can't connect to the internet, send or receive email and/or messages (text, picture or video), resetting the network settings may help.
Before proceeding, make sure you know your log-in info (if applicable) as the following settings are changed as described below and must be reconfigured after network settings are reset:
- Wi-Fi networkStored network info and Wi-Fi passwords are deleted.
- Wi-Fi AssistRestored to the default value (on).
- Virtual Private Network (VPN)Stored VPN info (e.g., password, server name, VPN type, etc.) is deleted.
- From a Home screen on your Apple® iPad®, navigate: .If unavailable, navigate: .
- TapReset Network Settings.
- If prompted, enter your passcode.
- To confirm, tapReset.