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Samsung Galaxy Z Fold5 - Activate / Set Up Device

Here's how to quickly set up your Galaxy Z Fold5.

Your Galaxy Z Fold5:

will ship without a physical SIM card and is recommended to be activated with an eSIM (embedded SIM card).

If activating using eSIM, a Wi-FI network is required.

can activate cellular service using an eSIM or physical SIM.

If performing first time (out-of-the-box) setup and a physical SIM card is preferred, ensure:

you're in a Verizon coverage area.

a 5G SIM card is inserted then select the SIM as the default cellular data number after setup is complete.

To avoid potential activation / service issues, don't insert a 4G SIM card.

For info on prepaid service activation, refer to Set up Verizon Prepaid Service.

If powered off, press and hold the

Power button

(upper-right edge) until the Samsung Galaxy screen appears then release.

Galaxy Z Fold5 devices don't have a pre-installed 5G SIM card and are recommended to be activated with an eSIM (embedded SIM card) on IMEI 2.

From the 'Welcome' screen, select the appropriate language then tap

Start

To continue, select (check) the following then tap

Agree

(lower-right):

Review the info before continuing.

Terms and conditions

Must be selected to continue.

Send Diagnostic data (optional)

Ensure the appropriate mobile number is listed then tap

If prompted, enter the account PIN then follow the onscreen prompts (see Account PIN FAQs for additional info).

If activating a new phone, ensure the old phone is powered off.

To set up your device using another phone or tablet, choose

Galaxy or Android device

iPhone or iPad

then follow the instructions.

Tap

Set up manually

to set up the device without using a different device.

Select a network then enter the password.

Tap

Skip

to add Wi-Fi networks after setup is complete.

If activating using eSIM, a Wi-Fi network is required if activation fails over the cellular network.

From the 'Copy apps & data' screen, tap

Ensure you have your old Android™, iPhone® or iPad® then tap

To skip the step, tap

Don't copy

If troubleshooting, don't restore the device until all testing has been completed.

Tap

Skip

to add your Google account after setup is complete.

Tap the applicable switch(es) to turn on Switch on

or off

then tap

(lower-right).

If necessary, swipe up to review additional services.

Select a protection option then follow the on-screen prompts.

Tap

Skip

to add a screen lock or set up face or fingerprint recognition after setup is complete.

From the 'Access your Assistant with Hey Google' screen, tap

I agree

to set up the Google Assistant on your device.

Tap

Skip

to bypass this step.

From the 'Access your Assistant without...' screen, tap

I agree

to allow the assistant to respond when your phone is locked.

Tap

Skip

to bypass this step.

Tap the applicable switch(es) to turn the available options (e.g., Location info, Apps info) on or off then tap

Review the info then tap

Tap

Skip

to set up Verizon Cloud after setup is complete.

From the 'Verizon Digital Secure' screen, review the info, tap the

Checkbox

to turn on or off then tap

Tap

Skip

to set up Verizon Digital Secure (through the app) after setup is complete.

Sign into your existing account or create a new Samsung account.

Tap

Skip

to add a Samsung account after setup is complete.

From the 'Samsung services' screen, tap the applicable switch(es) to turn on or off then tap

Agree

If necessary, swipe up to review additional services.

From the 'Choose your display mode' screen, select the preferred mode (Light or Dark), then tap

From the 'Taking care of your phone' screen, read the info then tap

From the 'Setup Wizard is complete' screen, tap

Done