Samsung Galaxy Watch5 / Galaxy Watch5 Pro - Replace Existing Device
Here's how to activate your Galaxy Watch5 / Galaxy Watch5 Pro If you've recently replaced your watch or have reset the network settings.
- The steps below only apply when a Samsung smartwatch has been replaced.If this Galaxy Watch5 / Galaxy Watch5 Pro is the first device to share this number and has never been active with Verizon service, refer to Activate / Set Up Device.If you're pairing an existing Samsung smartwatch with a new Android™ smartphone refer to Connect to New Phone.
- The Galaxy Watch5 / Galaxy Watch5 Pro can be set up via Number Share.To set up with Number Share, the companion smartphone must be activated on the same Verizon account as the Galaxy Watch5 / Galaxy Watch5 Pro.
- Before completing the steps below, verify:
- your companion Android smartphone has a cellular or Wi-Fi connection.
- you're in a Verizon coverage area.
- Ensure the replacement Galaxy Watch5 / Galaxy Watch5 Pro is charged and powered on.If necessary, tap the watch display to begin.
- Open theGalaxy Wearable appon the companion Android smartphone.
- If possible, back up the data on your original Galaxy Watch5 / Galaxy Watch5 Pro.
- Tap theMenu icon
(upper-left).
- TapAdd new device.If prompted, tapAddto confirm.
- From the 'Pick your device' screen, tap 'Galaxy Watch5' or 'Galaxy Watch5 Pro'.If prompted, tapAllowto approve the necessary permissions.
- Ensure the passkey matches what's displayed on the Galaxy Watch5 / Galaxy Watch5 Pro then tap 'Pair' or 'Confirm' on the smartphone and theCheckmark icon
on the watch.
Allow a few minutes for pairing to complete. - If using a non-Samsung Android smartphone to complete setup, tapOKthen tapInstallto allow the Galaxy Watch5 / Galaxy Watch5 Pro plugin to install then return to the Galaxy Wearable app.
- If prompted, tapSign into complete the Samsung account setup.If you choose 'Skip', you can add a Samsung account after setup is complete.
- To continue, review the 'Samsung Terms and Conditions' and 'Samsung Privacy Notice' then tapContinue.If prompted, tapAllowto approve the necessary permissions.
- To continue, review (check) the Google™ Terms and conditions for each option then tapI agree.You can agree to all or some of the services; however, accepting all the services improves your experience on the Galaxy Watch5 / Galaxy Watch5 Pro.Options may vary by paired smartphone.
- Stay connected over Wi-Fi or LTE with Google Cloud Sync
- Usage and diagnostic reports
- Location
- If prompted to link your Google account, confirm the account is displayed then tapNext.
- Enter your Google account password then tapSIGN IN.
- To restore your watch from a backup Samsung account, tap the preferred watch data to restore.
- If prompted to add Mobile service to your watch, perform one of the following:
- TapSkip.
- TapNextthen follow on the on-screen instructions..To activate mobile service, an eSIM must be activated on your account.