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Verizon Cloud - Use Tag and Search

2026-10-22 14:58:24.825

Verizon Cloud - Use Tag and Search

Here's how to use the Tag and Search AI function in Verizon Cloud to search for objects and/or people.
Check out these Verizon Cloud FAQs to learn more.
Currently, Tag and Search is only available to new Cloud subscribers who purchase the 500 GB storage plan starting 3/31/2020 (the feature is not yet available to Cloud customers who purchased the feature prior to 3/31/2020, or to customers on the 1 TB storage plan).
Tag and Search uses AI facial recognition technology to find photos of people and objects in your Verizon Cloud account. Once enabled, photos of people, pets and objects can be recalled easily and viewed in a group (e.g., all images of hamburgers, etc.). Accepting the terms and conditions indicates that you have the permission of people in your photos to have facial recognition technology used on their image. See the Tag and Search FAQ page for more details.

Turn Tag and Search On / Off

  • In order to turn Tag and Search on, you must agree to the Terms and Conditions.
  • If you don't see the Tag and Search option in your Settings, you may not have received the Verizon Cloud app update yet.
Tag and Search can be turned off at any time. If turned off, all tags and face labels associated with your Cloud content are deleted. If you turn Tag and Search back on, you'll need to reapply names to each person in your People album.
  1. Open the
    Verizon Cloud app
     .
  2. Do one of the following:
    • From the Tag and Search permission prompt:
      1. From the prompt appears asking for permission to turn on the feature, tap
        Agree
         to turn on.
        If you tap
        Not Now
        , you can turn the feature on later from the Settings menu.
      2. The Search icon now appears at the top of the screen when viewing photos in the Cloud app, and a People album appears in the Albums section of the app
    • From the Settings menu:
      1. Tap the
        Settings icon
         Settings icon (upper-right).
      2. Tap
        Tag and Search
        .
      3. Tap the
        Tag and Search switch
         to turn on Switch on or off Switch off.

Manage People Tags

  1. Open the
    Verizon Cloud app
     .
  2. Tap
    Library
     (at the bottom).
  3. Tap
    Photos & Videos
    .
  4. Tap
    Albums
     (at the top).
  5. Tap
    People
    .
  6. Do one of the following:
    • To add a name to a person in your People album:
      1. Tap the photo of the person you want to name.
      2. Tap the
        Contextual Menu icon
         Contextual Menu icon (upper-right) then tap
        Add a Name
        .
      3. Enter the desired name then tap
        OK
        .
    • To merge duplicate people in your People album:
      This action can't be reversed.
      1. Tap the
        Contextual Menu icon
         (upper-right) then tap
        Select
        .
      2. Select the people you want to merge.
      3. Tap
        MERGE
        .
      4. Tap
        MERGE PEOPLE
        .

Search for an Object

  • Tag and Search must be turned on.
  • The Search function doesn't support searching for a person's name. People are found in the 'People' album under Photos & Videos.
  1. Open the
    Verizon Cloud app
     .
  2. Tap
    Search
     (at the bottom).
  3. Enter an object or thing you'd like to search for (e.g., dog, hamburger, beach, etc.).
  4. All photos display which match your search term.