Manage Disney+ Subscription - My Verizon app
Here's how to change your Disney+ plan or cancel your subscription via the My Verizon app.
If the Disney+ bundle is removed on or after December 8, 2022, it can't be readded unless included with select Verizon Unlimited plan. Refer to the Disney+ FAQs for more info.
- Ensure your app is up to date as the following steps apply to the most recent version.If you're not able to access the My Verizon app, you can also visit the My Verizon website to manage your account.
- Changes to these items may take up to 15 minutes to appear on your account.
Change Subscription
- Open theMy Verizon app
.
- Tap theAccount tab(at the bottom).If prompted, enter your password, fingerprint or Face ID.Only Account Owners or Account Managers can perform these steps, here's additional info on account roles.
- TapServices & perks.
- TapSee Allfrom the 'Manage Services & Perks' section then tapManagein the 'Disney+' section.Managing Disney+ isn't available in the My Verizon app on Apple devices unless included in your plan. Refer to Manage Disney+ Subscription - My Verizon Website to manage your subscription through a browser.
- From the 'Manage' section, tapChange.
- From the 'Change in Disney+' screen, select the preferred plan then tapContinue(at the bottom).Selected when a dot is present
- Disney+ Basic (With Ads)
- Disney+ Premium (No Ads)
- To continue, review and accept the Disney+ Terms and Conditions then tapEnroll in Disney+.
Cancel Subscription
- Open theMy Verizon app
.
- Tap theAccount tab(at the bottom).If prompted, enter your password, fingerprint or Face ID.Only Account Owners or Account Managers can perform these steps, here's additional info on account roles.
- TapServices & perks.
- TapSee Allfrom the 'Manage Services & Perks' section then tapManagein the 'Disney+' section.Managing Disney+ isn't available in the My Verizon app on Apple devices unless included in your plan. Refer to Manage Disney+ Subscription - My Verizon Website to manage your subscription through a browser.
- From the 'Manage' section, tapCancel subscription.
- From the 'Change in Disney+' screen, tapRemovethen tapContinue(at the bottom).Selected when a dot is present
- To proceed, review the message then clickRemove Disney+.It may take up to 24 hours for these changes to take effect.