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Verizon Cloud - Merge / Import Cloud for Life Content

2026-10-22 14:59:19.721

Verizon Cloud - Merge / Import Cloud for Life Content

Here's how to merge a new or existing Verizon Cloud account with existing Cloud for Life (Verizon Cloud OTT) content.
  • In order to merge content into a Verizon Cloud account, you must be subscribed to either the 600GB or 1TB storage plan. If necessary, upgrade storage.
  • In order for the merge to be successful, your Cloud for Life account must contain an amount of data that is equal to or less than your Cloud subscription (ex.: if your Cloud for Life profile contains 630GB of data but you only subscribe to the 600GB Verizon Cloud storage plan, the merge fails).
  • For more info on requirements and support, see Manage Cloud for Life.
If you're joining Verizon for the first time or returning to Verizon from another carrier, follow these steps to merge your existing Cloud for Life account with a new or existing Verizon Cloud account.

Merge Content During Initial Verizon Cloud Setup

  1. Open the
    Verizon Cloud app
     Cloud icon.
    If prompted, tap
    ALLOW
     to approve permissions.
  2. From the 'Welcome to Verizon Cloud' screen, tap
    Have a Verizon Cloud Account? Sign In
    .
  3. Tap
    Log Into Other Account
    .
  4. From the 'Sign in' screen, enter your Verizon Cloud user ID and password then tap
    Sign in
    .
  5. Review the info then tap
    NEXT
     (upper-right).
  6. Review the info then tap
    CONFIRM
     (lower-right).
  7. Review the final message then tap
    OK
     (lower-right).
    If a "Something Went Wrong" or "Just About Done" message appears, contact verizoncloud@verizon.com for further assistance.

Merge Content After Setting Up Verizon Cloud on Your Device

  1. Open the
    Verizon Cloud app
     Cloud icon.
    If prompted, tap
    ALLOW
     to approve permissions.
  2. Tap the
    Settings icon
     Settings icon (upper-right).
  3. Tap
    Tools
    .
  4. Tap
    Merge Content
    .
  5. Tap
    Log Into Other Cloud Account
    .
  6. From the 'Sign in' screen, enter your Verizon Cloud user ID and password then tap
    Sign in
    .
  7. Review the info then tap
    YES, MERGE CONTENT
    .
  8. Review the final message then tap
    OK
    .
    The merge may take up to 24 hours to fully process.
    If a "Something Went Wrong" or "Just About Done" message appears, contact verizoncloud@verizon.com for further assistance.