Apple iPhone - Join Verizon using eSIM
Here's info on how to join Verizon with your eSIM on your dual SIM capable iPhone.
- The steps below apply to the following Apple® iPhone® models:
- iPhone XS / XS Max and newer models
- iPhone SE (3rd Gen)
- Only unlocked devices are eligible for eSIM activation with Verizon.iPhones purchased directly from Apple are always unlocked.
If you're having issues activating your new line, contact Consumer Sales.
- Install the My Verizon app from the App Store®.
- TapJoin Verizon.
- From the 'Pick how you'd like join Verizon' screen, select the appropriate option then tapContinue.If you receive a message that says 'Sorry, your device isn't eligible to join using eSIM', contact your carrier to verify if your device is locked.
- From the 'Let's choose a plan' screen, view and choose a plan, then tapSelectat the bottom of the screen.Swipe left or right on the screen to view additional plan options.
- From the 'Ready to Join Verizon' screen, review the info and then tapContinue.An eSIM number is provided by defaultTo edit the SIM card on your device do the following:
- TapEditto the right of the eSIM section.
- Pick what type of SIM to use with your iPhone then tapContinue.
- From the 'Tell us about yourself' screen, enter the following info then tapContinue:
- First and Last Name
- Email
- Alternate contact number
- Primary address
- From the 'We need a bit more information' screen enter the following info, then tapContinue:To continue, you must select that you authorize Verizon to obtain your credit information and confirm your identity by tapping the box.
- Date of Birth
- Social Security Number
- Choose account PIN
- From the 'Enter payment information' screen, enter your card information then tapContinue.
- From the 'Transfer or get a new number' screen, choose one of the following then tapContinue:
- Transfer number from another carrier
- Enter current carrier account information.
- TapContinue.
- Get a new number
- Enter Zip code.
- Use the dropdown box to select the first 6 digits of your new number.
- If applicable, check the box that reads 'Enroll me in paper-free billing.'
- TapContinue.
- From the 'Review pricing and agreements' screen, tapReview agreements.
- Review the 'Verizon Wireless Customer Agreement' screen then tapAgree and continue.
- From the 'Complete your order' screen, confirm all information is correct then tapPlace order and activate.
- After the order is processed, from the 'Now let's activate your device' screen, tapActivate your deviceto continue.
- From the 'Install Cellular Plan' screen tapContinue.
- From the 'Add Cellular Plan' screen tapAdd Cellular Plan.Allow several minutes for the activation to complete.If activating your device on Dual SIM with eSIM, refer to Add Cellular Plan and continue from step 3.
- From the 'Order confirmation' screen, tapNext.
- On the screen where your order number is displayed, tapContinueto create your My Verizon account.Continue to follow the prompts until the My Verizon app registration is completed.