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Apple Watch - Factory Data Reset (Powered On)

2026-10-22 17:08:13.931

Apple Watch - Factory Data Reset (Powered On)

Here's how to reset your Apple Watch if it has a blank or frozen screen or calling, app or audio issues.
Perform a factory data reset only if absolutely necessary as it removes all data from your Apple Watch® including system and app data and media.

From the Watch

  1. Press the
    Digital Crown
     on your watch to see your apps.
    Digital crown
  2. Tap the
    Settings icon
     Settings icon.
    Swipe the screen up if you don't see the Settings icon.
  3. Tap
    General
    .
  4. Tap
    Reset
    .
  5. Tap
    Erase All Content and Settings
    .
    Erase all content
  6. If prompted, enter your passcode.
  7. Tap one of the following (options may vary based on model):
    Erasing does not remove Activation Lock; to disable, unpair your Watch from your iPhone to begin the reset process.
    • Erase All and Keep Plan
      Choose this option if you have an Apple Watch Series 3 as it must remain paired with an iPhone.
    • Erase All
    • Cancel

From the Watch App on Your Paired iPhone

Ensure your Apple Watch and the paired iPhone are kept close together while completing the steps below.
  1. From a Home screen, tap the
    Watch icon
     Watch app icon.
  2. Tap the
    My Watch tab
    .
    My Watch screen
  3. Tap
    General
     then tap
    Reset
    .
  4. Tap
    Erase Apple Watch Content and Settings
    .
  5. To confirm, tap
    Erase All Content and Settings
    .
  6. Tap one of the following (options may vary based on model):
    • Keep Cellular Plan
      Choose this option if you have an Apple Watch Series 3 as it must remain paired with an iPhone.
    • Remove Cellular Plan
    • Cancel Unpair