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Verizon Smart Family - Add or Remove a Trusted Contact

2026-10-22 14:59:17.12

Verizon Smart Family - Add or Remove a Trusted Contact

Here's how to add and remove a trusted contact via the Smart Family parent app on your device.
  • Trusted Contacts can always call and text during restricted times.
  • To perform the steps below, you need to:
    • Ensure the Smart Family app is installed on the parent device.
    • Sign in to the app using a My Verizon user ID or mobile number that has Account Owner or Manager access privileges.
    • Ensure the child device is powered off prior to adding or removing blocks, restrictions, limits, etc.
  1. From the Smart Family™ parent app, tap the
    Family Profiles tab
    (bottom menu).
  2. Choose the profile of the family member you wish to view.
  3. From the Parental controls section, tap
    Manage contacts
    .
  4. Tap
    Trusted contacts
    .
  5. Perform any of the following:
    • To add a number:
      1. Tap
        Add new trusted number
        .
      2. Enter the 10-digit number then tap
        Save
        .
    • To remove a number:
      1. Tap the
        Delete icon
        located to the right of corresponding number.
      2. To confirm, tap
        Delete
        .