Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Verizon Cloud - Desktop App - Initial Setup

2026-10-22 14:58:44.098

Verizon Cloud - Desktop App - Initial Setup

Here's how to set up the Verizon Cloud Desktop App on your computer for the first time.
  1. After downloading and signing in to the Verizon Cloud desktop app on your Windows® computer or Mac®, do one of the following:
    • Keep your current plan:
      1. Click
        Keep plan
         to remain on your existing storage plan.
      2. Create a nickname and enter your email address then click
        Continue
        .
    • Select a storage plan:
      1. Click
        Try plan
         below the appropriate storage plan option.
        Only the 2 TB and Unlimited storage plans support content backup via the Cloud desktop app.
        Users on storage plans less than 2 TB can still view, organize and manage their content via the desktop app.
      2. Click
        Sign up
         to confirm your plan selection.
      3. Create a nickname and enter your email address then click
        Continue
        .
  2. Select the appropriate setup option:
    • Back up your device
      1. Enter the name of your device then click
        Continue
        .
      2. Select the folder(s) from your desktop you wish to designate as backup folders then click
        Start backup
        .
        Files in your backup folder(s) are automatically uploaded to your Cloud account.
        A message displays when a backup is in progress, and another when it is complete.
      3. When the initial backup is complete, you can view the files in your Cloud library by clicking either the View Files button in the 'Backup complete' message or the Home icon Home icon in the toolbar.
    • Restore your files
      1. Select the Cloud device whose folders and files you want to restore to your desktop then click
        Restore
        .
        Your computer must be running the same operating system as the device you want to restore (i.e., content backed up from a Mac can't be restored to a Windows computer or vice versa).
        A message displays when the restore operation is in progress, and another when it is complete.
      2. When the restore operation is complete, you can view the restored folders and files in your computer's file directory.
        Files are restored in the same location and file structure from which they were backed up on the original computer.
    • Set up this device later
      If you choose this option, at your convenience you can click
      Set up Device
       in the toolbar to perform the Backup steps above.