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Verizon Cloud - Mac Desktop App - Sign In / Out

2026-10-22 14:59:18.014

Verizon Cloud - Mac Desktop App - Sign In / Out

Here's how to sign in or out of the Verizon Cloud app on your Mac.
Learn how to download and access the Verizon Cloud desktop app to transfer content (e.g., pictures, videos, etc.) between your Mac® computer and your Verizon Cloud storage.
While signed in to Verizon Cloud, backup folders automatically upload content to your Cloud account.
  1. From the Mac desktop, click the
    Cloud icon
    Cloud icon (upper-right in the menu bar) then click
    Sign in
    .
  2. Sign in using one of the following methods:
    • To use your Verizon mobile number:
      1. Enter your Verizon mobile number then click
        Send link
        .
        The mobile number must be registered for My Verizon.
      2. Ensure the number you entered is correct then click
        Confirm
        .
      3. Check your text message inbox for a new message from Verizon.
      4. Open the message, follow the link then tap
        Allow access
        .
        A message appears stating "Access approved".
    • To use your My Verizon user ID:
      1. Click
        user ID and password
        (above the mobile number field).
      2. Enter your User ID and password then click
        Sign in
        .
      3. Enter the answer to your secret question then click
        Continue
        .
        The 'Welcome back' screen opens in My Verizon and provides options to manage Cloud.
  3. To sign out, click the
    Cloud icon
    navigate:
    Menu Menu icon
    Settings
    then click
    Sign out
    from the My Account tab.
    Sync folders can't communicate with your Cloud account while signed out.
Check out these Verizon Cloud FAQs to learn more.