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ORBIC JOY - Factory Data Reset (Powered Off)

2026-10-22 20:12:06.13

ORBIC JOY - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your ORBIC JOY if the screen freezes or call, app, audio or sync issues occur and the device won’t start up.
  • Perform a factory data reset only if necessary as it removes your Google™ account and all data including system data, app data and media.
  • For devices with Android™ Device Protection turned on, it's imperative Google sign-in credentials are known prior to completing a factory reset with the device powered off. If credentials are unknown, do one of the following:
  • If a pattern, PIN, etc. is or has ever been set up on the device, Google account sign-in is required during initial setup.
  1. Ensure the device is powered off.
    If your ORBIC® JOY is responsive and can be powered on, the preferred reset method should be performed.
  2. Press and hold the
    Volume Up button
     then press and release the
    Power button
    .
    Android Recovery Screen
  3. Continue to hold the
    Volume Up button
     until the Android Recovery screen appears, then release.
  4. From the Android Recovery screen, select
    Wipe data/factory reset
    .
    Use the Volume buttons to cycle through available options and the Power button to select.
    Android Recovery Screen Wipe Data
  5. Select
    Factory data reset
    .
    Allow several minutes for the factory data reset process to complete.
    Android Recovery Screen Select FDR
  6. Select
    Reboot system now
    .
    Allow several minutes for the factory data reset and reboot processes to complete.
    If applicable, set up your device.
    Android Recovery Screen Reboot System