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Care Smart - Place Get Help Call

2026-10-22 18:10:27.963

Care Smart - Place Get Help Call

Here's how to place a Get Help call from your Care Smart enabled smartwatch.
The Get Help icon is orange for the Get Help - Caregiver Alert service and red for the Get Help - Professional Monitoring service.

Get Help - Caregiver Alert

Get Help - Caregiver Alert is not available on Android smartwatches. For Android, refer to Get Help - Professional Monitoring.
  1. From the Apple Watch, open the Care Smart app.
  2. Tap the
    Get Help
     icon.
  3. Select the Trust Circle member then tap the
    Get Help phone icon
    .
    Select ‘No. Don't call’ to cancel.
    Once a call is initiated, it's logged in the 'Emergency calls' tab in the Get Help history section. Users can also create a group chat from this section.

Get Help - Professional Monitoring

  1. From your smartwatch, open the Care Smart app.
  2. Tap the
    Get Help
     icon. The call is connected to the Get Help call center for assistance.
    Select ‘No. Don't call’ to cancel.
    Once a call is initiated, it's logged in the 'Emergency calls' tab in the Get Help history section.
    Group Chat feature is not included in Get Help - Professional Monitoring Service.